Becklar Monitoring

Accountant

• Reconcile balance sheet accounts and maintain schedules explaining the month-end balances
• Prepare licensing applications and renewals working closely with various departments and individuals to gather required information and signatures
• Assist with the insurance renewal process and maintain documentation
• Assist with license, taxes, and certificate of insurance form tracking and reporting
• Assist with the preparation of and updating of monthly metric reports
• Prepare tax returns (sales and use, property, real property, telecommunication, and 1099/1096.)
• Assist with fixed asset record keeping in NetSuite, recording monthly depreciation in the general ledger, ensuring the appropriate asset life is being used, and reconcile.
• Produce balance sheets, profit and loss statements, and other reports as necessary
• Research and analyze actual versus budget along with month over month variances
• Maintain financial security by following and enforcing internal procedures and controls
• Prepare schedules/roll-forwards and answer requests during annual audits
• Learn and stay up to date with new accounting regulations and company controls, procedures, and systems
• Provide recommendations on accounting and compliance process improvements and financial controls

Procurement

• Support day-to-day procurement operations across software, services, and operational spend
• Design, implement, and continuously improve procurement processes and workflows, driving adoption and organizational buy-in across departments
• Manage purchase intake and guide stakeholders through requisitions, approvals, RFPs/RFQs, and procurement workflows
• Support contract review, negotiation, and execution in partnership with Finance and business leaders, ensuring agreements are cost-effective, commercially sound, and do not expose the company to unnecessary risk
• Build and maintain accurate vendor, contract, and renewal data in procurement and financial systems
• Proactively monitor contract renewals and communicate timelines to stakeholders, initiating renewal or sourcing activities well in advance to ensure thoughtful evaluation and negotiation
• Support the administration and optimization of procurement tools and processes to ensure data quality and efficiency
• Partner with cross-functional stakeholders to align purchases with budgets and company policies
• Monitor supplier performance and assist with vendor reviews and service-level compliance
• Identify and drive cost-savings opportunities through strategic sourcing, negotiation, vendor consolidation, and spend analysis
• Communicate progress, risks, and updates to relevant stakeholders
• Demonstrate professionalism, accountability, and confidentiality in all procurement activities

Procurement Specialist

Customer Support

• Respond to any questions or concerns from the VAs and establish positive relationships
• Process orders from the VAs in a timely manner while maintaining accuracy
• Create sales orders in Netsuite
• Activate devices and ensure orders are processed for the day
• Create and send invoices after orders have been processed
• Assist end users in setting up their accounts, activating, and testing their devices
• Process returns, replacements, and accessories that are needed by end users
• Cross train in shipping and RMA testing
• When needed help ship out devices and account for inventory
• Test returned devices for defects
• Adapt to new processes and technology
• Assist with projects as required
• Work with other departments to maintain efficiency and find resolutions to larger technical issues

Customer Service Representative

• Process alarm signals quickly, accurately and professionally while managing stressful situations.
• Dispatch the proper authorities to subscribers' locations in emergencies, verify that help is on the way, and notify responsible parties.
• Assist our alarm company partners with alarm system tests to ensure subscriber's alarms are working properly.
• Accurately document all responses for the alarm on the computer.
• Learn and use new software to complete multiple tasks.
• Engage in ongoing training and development opportunities to ensure the accurate handling of alarms and to foster your professional growth with our team.

Customer Service Operator

• Process alarm signals quickly, accurately and professionally while managing stressful situations
• Dispatch the proper authorities to subscribers' locations in emergencies
• Verify that help is on the way and notify responsible parties
• Assist alarm company partners with alarm system tests
• Accurately document all responses for the alarm on the computer
• Learn and use new software to complete multiple tasks
• Engage in ongoing training and development opportunities

Customer Service Team Operator

Director

• Design and execute a comprehensive dealer network strategy aligned with company growth goals
• Onboard and enable dealers to the Smart Dealer Network
• Recruit, onboard, and activate dealers within target verticals
• Launch and lead a Dealer Advisory Board, including managing annual meetings and dealer events
• Develop vertical-specific value propositions, sales plays, and go-to-market strategies
• Create and deliver dealer enablement materials, training programs, and playbooks in partnership with Sales and Marketing
• Drive dealer performance through training sessions, roadshows, incentives, and ongoing support
• Collaborate closely with Product, Sales, Marketing, and Operations to align offerings, service delivery, and messaging to dealer needs
• Advocate for dealer feedback internally to influence product roadmap and program enhancements
• Track dealer health, engagement, pipeline, and performance metrics
• Use data and insights to optimize dealer productivity, retention, and long-term growth
• Continuously refine dealer programs to improve time-to-productivity and revenue impact

Director, SMART Dealer Network

Bilingual

• Traiter et rpondre aux signaux dalarme rapidement, avec prcision et professionnalisme, mme en situation de stress
• Envoyer les autorits appropries et vrifier que laide est en route
• Documenter avec exactitude toutes les rponses aux signaux reus
• Utiliser efficacement plusieurs systmes informatiques
• Participer la formation continue pour votre dveloppement professionnel

Agent Bilingue, Service à la Clientèle, Temps Partiel

• Process and respond to alarm signals quickly, accurately, and professionally in stressful situations
• Dispatch the proper authorities, verify that help is on the way
• Document all responses accurately for the signals
• Learn and utilize multiple software systems efficiently
• Participate in training and development, for professional growth.

Part-Time Customer Service Operator

• Process alarm signals quickly, accurately and professionally while managing stressful situations
• Dispatch the proper authorities to subscribers' locations in emergencies
• Assist our alarm company partners with alarm system tests
• Accurately document all responses for the alarm on the computer
• Learn and use new software to complete multiple tasks
• Engage in ongoing training and development opportunities

Customer Service Operator, PT Swings/Graves

Full-stack Engineer

• Develop, maintain, and ensure quality code
• Ability to write and understand code and deliver a quality product with limited help from others
• Communicate effectively with customers and other departments
• Work well under pressure for extended periods
• Strong attention to detail, focus, follow through, and follow up
• Continually improve, learn, and grow - take constructive criticism from Sr. Engineers and others as needed
• Follow established IT processes for change, configuration, and problem management as well as regulatory requirements
• Maintain professionalism and integrity to ourselves, co-workers, and customers
• Ability to produce, test, and debug quality code while ensuring highest levels of quality
• Develop highly scalable software solutions
• Focus on improving problem-solving skills, deepening knowledge of systems, and expanding toolset proficiency
• Follow development standards as defined in the Becklar development standards document
• Understand and implement emerging web and mobile development technologies
• Gather requirements for business reporting needs with client and department resources
• Work closely with the leadership team to identify and prioritize deliverables
• Perform validation and verification testing through the use of test cases
• Maintain individual KPIs
• Ensure 85% of the time each day is spent on the development of Sprint tasks
• Complete Sprint tasks in the timelines defined in Sprint planning
• Other duties as prescribed

Software Engineer II

Sales Development Rep

• Identify and research potential customers through outbound prospecting methods (cold calling, email campaigns, social media outreach, etc.).
• Engage with inbound leads and cold prospects to qualify them based on company fit, budget, need, and decision-making authority.
• Create and execute personalized outreach campaigns, including phone calls, emails, and LinkedIn messages, to generate interest in our products/services.
• Utilize CRM software (HubSpot) to track interactions, manage leads, and document all sales activities.
• Work closely with Business Development and Marketing teams to align on target accounts, messaging, and campaign effectiveness.
• Maintain a healthy pipeline of qualified leads to ensure consistent sales opportunities for the team.
• Schedule meetings and demos for the sales team with qualified prospects.
• Continuously learn about the companys products, services, and industry trends to effectively communicate value propositions to prospects.
• Provide regular updates on progress, lead status, and key metrics to management.

Sales Development Representative

Network Engineer

• Architect and oversee enterprise-wide network designs supporting high availability, redundancy, and scalability.
• Lead complex network transformations including data center, cloud, and M&A integrations.
• Establish network security architecture aligned with best practice and regulatory requirements.
• Serve as the escalation point for critical network incidents and lead root cause analysis.
• Define network standards, reference architectures, and long-term roadmaps.
• Partner with executive leadership on infrastructure strategy, risk management, and investment planning.
• Mentor and develop junior team members.
• Evaluate and select vendors, technologies, and service providers.

Network Engineer III

Customer Success Manager

• Proactively become the primary point of contact with enterprises and resellers for all business functions and drive coordination between their contacts and internal departments as needed.
• Coordinate and understand internal developments with various Becklar departments and then proactively communicate relevant information to clients.
• Proactively research the needs of enterprises and work with internal partners to find solutions to the needs of the enterprise.
• Build and maintain relationships with day-to-day client contacts as a trusted advisor throughout multiple levels.
• Update and create training materials in a variety of mediums to train end users, and admins on Becklar Workforce Safety solutions.
• Create and maintain various reports for the business on a weekly, monthly, and annual basis.
• Maintain and learn knowledge in account management, safety, software, mobile app, device and connected safety industries with the ability to understand and communicate market factors.

Accountant

Procurement Specialist

Customer Service Representative

Customer Service Operator

Customer Service Team Operator

Director, SMART Dealer Network

Agent Bilingue, Service à la Clientèle, Temps Partiel

Part-Time Customer Service Operator

Part-Time Customer Service Operator

Customer Service Operator, PT Swings/Graves

Customer Service Operator

Software Engineer II

Sales Development Representative

Network Engineer III

Customer Success Specialist