BD

Account Manager, Pre-Operative

BD

full-time

Posted on:

Origin:  • 🇺🇸 United States • Colorado, Rhode Island, Utah

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Job Level

Mid-LevelSenior

About the role

  • Execute contracts and manage contract compliance; conduct business reviews.
  • Align with strategic sales teams on key IDNs and maintain/up‑to‑date business plan to grow business.
  • Grow an established portfolio through education, servicing and proper utilization of current products.
  • Attend and support local and regional conferences.
  • Seek, develop, and maintain relationships with key contacts across a large geographic territory.
  • Demonstrate thorough knowledge of relevant clinical education and training, products, and services.
  • Participate in or lead pre-sales support, assessment and evaluation of new products and services.
  • Participate in or lead post-sales assessment, design, implementation and monitoring of new products and services.
  • Develop, plan and manage customer training programs and serve as lead consultant and resource to internal and external customers.
  • Make recommendations to drive customer acceptance and utilization of new products and services.
  • Identify and communicate opportunities for product improvement using direct customer feedback.
  • Participate and manage customer assessments and assist in developing plans for customer process standardization.
  • Assist with field and/or classroom training of new Pre-Op Account Managers.
  • Report customer complaints in accordance with BD’s complaint procedures.
  • Perform special projects and other duties as assigned.

Requirements

  • Bachelor's degree required.
  • Advanced degree preferred.
  • 2+ years of relevant Sales/Account Management/Customer Success experience preferred.
  • Acute Hospital experience preferred.
  • Clinical work experience and/or educational background preferred.
  • Expertise with Microsoft Office including PowerPoint, Excel and Outlook.
  • Strong interpersonal, communication, organizational and planning skills.
  • Travel – Approximately 60-75% of work time will be spent traveling locally and nationally which will include overnights.
  • Must possess and maintain a valid state-issued driver's license with 3 years of consecutive driving history and meet BD’s auto safety standards.
  • Ability to support BD Commercial Excellence by complying with daily, weekly, and monthly management rigor focused on growth to drive disciplined process excellence and accountability in SalesForce.
  • Successfully train on and consistently apply the BD Way of Selling.
  • Employment in certain locations may be contingent upon proof of COVID-19 vaccination.
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