BD

Implementation Specialist

BD

full-time

Posted on:

Location Type: Hybrid

Location: Winnersh • United Kingdom

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Salary

💰 £40,000 - £45,000 per year

Tech Stack

SDLC

About the role

  • Install, configure and integrate hardware, software, and applications according to agreed project plans
  • Conduct customer meetings and training sessions both on-site and remotely
  • Coordinate project phases in collaboration with the Project Management Office, ensuring timely and accurate execution
  • Provide technical support, troubleshooting, and preventive maintenance to customers in the assigned region
  • Perform hardware and software repairs on customer sites when required
  • Document and report technical activities and outcomes with precision and attention to detail
  • Maintain awareness of change processes and adapt effectively to evolving customer and business needs
  • Communicate technical information clearly, ensuring understanding among customers and colleagues

Requirements

  • Background in IT or technical disciplines
  • Hands-on experience in virtual platforms and networking systems
  • Proven experience in project delivery using the System Development Life Cycle (SDLC)
  • Skilled in creating and maintaining accurate technical project documentation
  • Strong problem-solving ability with experience supporting proprietary and standard applications
  • Capable of managing multiple priorities while maintaining a high standard of customer service
  • Fluent in English; additional Scandinavian language skills are advantageous
  • Holds a valid driving license
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
hardware installationsoftware configurationapplication integrationtechnical supporttroubleshootingpreventive maintenanceSystem Development Life Cycle (SDLC)technical project documentationnetworking systemsvirtual platforms
Soft Skills
problem-solvingcustomer servicecommunicationadaptabilityattention to detailproject coordinationtime managementcollaborationtrainingmultitasking
Certifications
valid driving license