Senior Certification Support Specialist
Honeywell
Senior Customer Experience Specialist – Contract Operations
BD
full-time
Posted on:
Location Type: Hybrid
Location: Tempe • Arizona, New Jersey, Rhode Island • 🇺🇸 United States
Visit company websiteSalary
💰 $99,700 - $164,300 per year
Job Level
Senior
About the role
- Liaison between Business Units, customers, and other internal functions to problem solve with a continuous improvement mindset
- Responsible for removing challenges experienced by customers, business unit leaders, and sales associates
- Collaborate with internal and external stakeholders to provide Contract Operations expertise in process, systems, and policies
- Seek and implement efficient ways to ensure improved cycle and response times
Requirements
- BA/BS or equivalent experience (required)
- 2 - 4 years’ experience in commercial contract operations and/or related areas
- General understanding of end-to-end commercial contract operations processes, including customer pricing
- Working knowledge and/or experience with Claims and Accounts Receivables
- Excellent understanding of SAP, JDE & BI
- Advanced Excel skills with the ability to manipulate large data to draw insights, utilize Data Mining tools; SAP BI, Power BI, & QlikView
- Strong organizational and prioritization skills
- Must be motivated, self-directed, and able to work with minimal supervision.
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
commercial contract operationscustomer pricingClaimsAccounts ReceivablesSAPJDEBIExcelData MiningPower BI
Soft skills
problem solvingcontinuous improvementcollaborationorganizational skillsprioritizationself-directedmotivationcommunication
Certifications
BABS
