BCM One

Partner Account Specialist

BCM One

full-time

Posted on:

Location Type: Hybrid

Location: Blue Bell • Pennsylvania • United States

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Job Level

Junior

About the role

  • Learn and perform key functions within the Revenue team such as product demonstrations, solution-selling, partner training, and account management.
  • Assist Revenue teams in daily business activities and special projects as requested.
  • Track and maintain activity and records through CRM tools.
  • Triage calls and emails from partners, addressing issues and escalating to others in a timely manner.
  • Build and manage reports on key metrics to measure effectiveness and utility.

Requirements

  • At least 1 year of experience in a customer facing role
  • Experience in the telecom industry is a plus
  • Experience with CRM platforms is desired (Hubspot or similar)
  • Administrative skills that include setting appointments and webinar/web demonstration
  • Knowledgeable in social media for business - LinkedIn, Twitter, Facebook, etc
  • Adept at seeing situations through the eyes of others, understanding their needs, challenges, and concerns
  • Excellent verbal and written communication skills and a high attention to detail
  • Strong organizational skills with ability to effectively prioritize and execute tasks in a high-pressure environment
  • You bring the highest level of integrity, honesty, and accountability in all that you do
  • Enthusiastic with a positive attitude
  • The desire to meet and exceed measurable performance goals
  • Thrives in a team environment
Benefits
  • Competitive industry salaries
  • Comprehensive medical, dental, and vision insurance
  • Company-provided life and disability insurance
  • Matching 401 (k) plan
  • Employee Emergency Assistance Fund
  • Paid holidays and vacation time
  • FMLA
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer facing experienceadministrative skillswebinar demonstrationCRM platformsreport buildingsolution-sellingproduct demonstrations
Soft Skills
excellent verbal communicationexcellent written communicationattention to detailstrong organizational skillsability to prioritize tasksintegrityhonestyaccountabilityenthusiasmteam collaboration