BCD Travel

Consultant

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

Travel Consultant, Dutch, English

Procurement

• Source venues and create tailored proposals
• Negotiate contracts to maximize client savings
• Manage budgets and data integrity in platforms like Cvent
• Build and nurture relationships with clients and vendors
• Collaborate with talented individuals on various projects

Purchasing Manager – Venue Search/Sourcing

Manager

• Bring virtual healthcare professional (HCP) meetings to life
• Plan, execute, and manage multiple projects
• Negotiate with vendors and manage budgets
• Ensure compliance with HCP guidelines

HCP Meeting Manager

Travel Consultant

Sales

• Concentrate on driving strategic sales efforts to secure profitable new corporate travel accounts and retain existing clients
• Responsible for lead generation and leveraging networking opportunities
• Ensure team members identify new business opportunities for assigned existing clients and work with respective account management on acquisition of this new business
• Negotiate all client contract terms consistent with company approval processes and commercial policy in a timely manner
• Determine pricing strategies and develop customer propositions
• Conduct performance reviews for direct reports and assure performance review delivery for down line employees
• Perform or directs personnel recruiting, hiring, training, and separation

Director, Sales

Marketing

• Collaborate with the Global Marketing team and LATAM leadership to lead the execution of regional marketing strategies aligned with business objectives
• Execute and optimize regional marketing efforts across digital, social media, PR, content marketing, and communications to drive engagement and lead generation
• Develop compelling and relevant marketing content tailored to the varied audiences within LATAM, including blog posts, social media content, email newsletters, and more
• Monitor and report on key performance indicators (KPIs) for marketing tactics and initiatives
• Work closely with other members of the global marketing team, sales, leadership, and external partners to ensure alignment and successful execution of marketing programs

Marketing Specialist

Account Executive

• Responsible for leading the BCD Travel team's effort to obtain profitable, new national corporate travel accounts using sales and marketing techniques
• Engage with pre-qualified leads to convert business opportunities in the small to mid-market segment
• Maintain and increase revenues through new client acquisition
• Convert pre-qualified leads to contracted accounts
• Ensure opportunity for client up-selling engagements
• Use and adhere to the sales process outlined by sales management
• Identify competitive threats and emerging problems and offers
• Establish and maintain relationships with key prospects and existing client decision-makers at all levels
• Coordinate all client pricing with pricing teams
• Use company-provided CRM to document and support all sales activities
• Maintain detailed records and document sales efforts and correspondence for review
• Oversee the implementation of new business, working closely with implementation teams to ensure client expectations are achieved

Sales Executive

Events

• Creative Proposal Development
• Ability to develop creative proposals (and work with the team to ensure acceptable budget/s) with unique, cutting-edge ideas and concepts that respond directly to client goals.
• Interpret and translate client needs, briefs and objectives and RFPs to define proposal strategy, creative direction, and key differentiators
• Craft compelling, narratives, themes and concepts that translate creative ideas into persuasive commercial propositions
• In-depth knowledge and understanding of creative, production, communication and attendee management offerings and have the capability to write about each solution
• Researching and understanding client, client brands, markets, values and competitors across a variety of industry sectors to strengthen pitch positioning and insights
• Collaborate with Account Management / Operation to shape integrated responses and lead the proposal development process
• Liaise directly with clients, where required
• Own proposal messaging, structure, tonality to ensure alignment with our brand, creative standard and client expectations
• Manage own workload and take personal responsibility for proposal quality and completion in a timely and efficient manner, and ensure that all proposals and costs are proofread before sending or presenting to client
• Ensure that all pitch team members are fully briefed and educated on the solution (if required) and lead the pitch rehearsal and client presentation
• Continuously improve proposal templates and content libraries
• Remain up-to-date and knowledgeable on key industry trends, and understand how to leverage into our solutions
• Continuously share best practices, knowledge and experience with other team members

Event Experience Designer

Analyst

• Ejecutar los procesos de integración, extracción y visualización de datos
• Administrar y difundir el flujo de información de la compañía
• Realizar actividades de acompañamiento durante el desarrollo de aplicaciones
• Desarrollar estructuras de datos funcionales
• Realizar el mantenimiento correctivo y/o preventivo a las bases de datos
• Brindar soporte al cliente interno

Analista de programación, base de datos

• Ensure healthcare professionals and clients have a seamless, stress-free experience attending congresses
• Manage budgets and travel to registrations and badges
• Work hand-in-hand with global colleagues and trusted suppliers
• Keep everything on-time, compliant, and client-ready
• Create memorable, smooth experiences

Regional Delegate Manager

Project Manager

• Oversee the planning and execution of programs, ensuring deadlines and client financial controls are met.
• Provide valuable guidance on best practices, compliance, and cost-savings for events.
• Create and communicate budgets throughout planning, ensuring final budgets are reconciled.
• Manage supplier negotiations and relationships, ensuring high service levels and professional issue resolution.
• Conduct venue research, prepare preliminary budgets, and manage the electronic RFP/proposal process.
• Track attrition and losses, manage registrations, and oversee communication with hotels regarding room blocks and cancellations.
• Create client websites for data collection and registration, ensuring compliance requirements are met.
• Meet reporting and audit deadlines and ensure supplier billing compliance.
• Assist in developing standard operating procedures and best practices to improve operations across regions.

Project Manager – Meetings

Senior Travel Consultant

Operations

• Manage and develop a direct team in France to increase productivity through effective recruitment, training and performance initiatives.
• Oversee client communications, follow-ups and deliverables to maintain strong relationships and ensure client satisfaction and financial success.
• Drive client account growth through strategic actions, maintain client relationships and participate in presentations, meetings and industry events.
• Provide recommendations that take into account organizational culture and industry relationships.
• Serve as a liaison between accounts, regions and project teams.
• Coordinate resources for the successful implementation of new processes and technologies.
• Analyze business challenges and define solutions to improve productivity.
• Prepare risk assessments and develop contingency plans for identified risks.

Operations Manager

Financial Planning and Analysis

• Create and analyze the CPA (Client Profitability Analysis) of clients in the Japan market
• Prepare periodic CPA reports
• Liaise with Finance, Operations, and Commerce departments
• Make CPA models and reports for Management, Commerce, and individual business requests
• Be responsible for the fee model request procedure and client data management in the back-office system
• Prepare and conduct client audits to improve profitability, and update the client finance report quarterly based on requests from Global Client Finance
• Prepare all top line sales volume, transactions, revenue, profitability analysis by clients
• Assist the Finance Manager in completing all data updates, including the weekly transaction forecast, monthly actuals closing, monthly forecast, and annual budget

Client Finance Analyst

• The development, planning and overall operational execution of meetings, conferences, incentive programs and special events for customers
• Day-to-day project planning functions, including overseeing website development, attendee management and budget management
• Documentation of operating processes and ensuring adherence to customer compliance processes and regulations
• Revenue management of projects
• Provide a consultative approach to program planning and ensure the client has identified clear objectives
• Assist in selling in the solution to the client/prospect as part of the pitch team
• Develop proposal and estimated budget for pitches
• Assist in the planning and management of site inspections
• Negotiate and purchase hotels, venues, ground transportation, technology, media and production
• Plan and manage meetings, conferences, conventions or special events that could include large numbers of participants
• Prepare all necessary documentation required for client planning/strategy meetings
• Onsite execution and management of event
• Reconcile all final billings on-site prior to final billing being sent to Finance