BCD Travel

Administrative Assistant

• Serves as primary liaison between building management and BCD Travel for day-to-day facilities issues and communicates facilities issues to employees in a timely manner
• Handles purchasing and/or leasing of office furnishings, equipment and stationary supplies
• Manages office contract and suppliers; tracks maintenance contracts
• Monitors suppliers' service
• Manages the infrastructure, including cafeteria and pantry, as applicable
• Manage House Keeping and Security Personnel to ensure BCD Travel requirements are met
• Oversees repair and maintenance of office space and workspaces
• Interacts with property management to ensure that contracted security and property maintenance are followed
• Coordinate client visits by making necessary office arrangements
• Agenda management and meeting notes
• Handle facility coordination for client and employee meetings
• Arrange catering

Office Manager

Director

• Strategize with Opportunity Owners to create a targeted plan for selling products and services
• Meet with clients and prospects to understand their business travel needs and provide tailored technology solutions
• Ensure client retention, account profitability, and KPI leveraging BCD insights
• Identify strategies for global program and outline solutions to achieve objectives
• Maintain active feedback loop to inform Product Planning and Development
• Connect with strategic partners to collaborate and address concerns

Director, Solutions Consulting

• Set the platform development roadmap for enterprise reporting, self service analytics, and insight products embedded in our SaaS platform, aligned to OKRs and customer outcomes
• Lead & grow high performing teams spanning product analytics, data science, and BI/analytics engineering; establish clear role expectations, coaching rhythms, and succession plans
• Build & scale the data/analytics stack: semantic metrics layer, governed datasets, event instrumentation/telemetry, experimentation frameworks, and analytics observability; drive reliability, performance, and cost efficiency at scale
• Deliver customer facing and internal stakeholder insights (dashboards, anomaly alerts, executive scorecards) and internal decision tools that quantify value (savings, leakage, compliance, adoption, ROI)
• Advance data science use cases across forecasting, optimization, anomaly/fraud/leakage detection, causal inference, and personalization; operationalize models with robust monitoring and A/B testing
• Institutionalize data governance (quality, lineage, privacy/security) and champion Responsible AI; partner with Security/Compliance on controls (e.g., SOC 2, GDPR/CCPA)
• Own portfolio execution—from discovery and design to GA and iteration—using evidence based prioritization, strong program management, and crisp executive communication with internal stakeholders, leaders and clients
• Partner across the business to support commercial motions (value narratives, demos, analytics SLAs) and customer outcomes (adoption playbooks, benchmarks, and health KPIs)
• Hire, grow, and mentor team members to effectively and efficiently build, deploy and scale data and insights products

Director, Intelligent Spend Management – Insights Products SaaS

Analyst

• Ensure accuracy, consistency, and integrity of HR data across SAP SuccessFactors and connected systems
• Define and maintain global HR data standards across: Recruiting, Onboarding, Employee Central, Compensation, Learning, Performance
• Establish mandatory fields, validations, and data controls by country and legal entity
• Design and run regular data quality audits and exception reports
• Monitor data consistency across integrated systems and downstream consumers
• Own and document end-to-end HR processes in SuccessFactors
• Identify process gaps, manual workarounds, and compliance risks
• Partner with HR Ops, Payroll, Finance, and IT to streamline processes
• Act as escalation point for data and process-related issues
• Configure and maintain: Business Rules, Business Configuration UI settings, Role-Based Permissions (data protection & compliance)
• Ensure SuccessFactors enforces correct data entry (no reliance on training alone)
• Support global rollouts, enhancements, and new country implementations
• Build and maintain data quality dashboards and health metrics
• Provide insights on recurring issues and root causes
• Support People Analytics and leadership reporting by ensuring trusted data
• Work with HRIS, AMS partners, and core leads to improve data maturity

HRIS Analyst I

Financial Planning and Analysis

• Provide analysis to help management identify and understand the potential financial impact from various business issues, opportunities and decisions
• Prepare variance and financial analysis
• Perform basic budgeting and forecasting input
• Review field check request coding
• Prepare and submit various accrual, amortization and re-class journal entries
• Prepare and distribute daily/weekly/monthly client financial reporting
• Audit forecast data and identify items to be updated during the budget process
• Support the finance management team during the annual budget creation and handle basic data input
• Provide monthly analysis of actuals vs. budget for small to mid-market internal clients
• Build monthly forecasts with input from internal clients
• Support finance management team during monthly forecast process
• Review actual trending and update internal clients
• Support team goals annually and monitor quarterly to ensure achievement
• Prepare global financial reporting and analysis
• Prepare staffing models, journal entries, intercompany billing files
• Support Finance department budget targets
• Provide timely and accurate financial data

Financial Analyst

• Prepare timely and accurate financial reporting for a particular group of clients
• Focus on creating client budgets and forecasts
• Identify, analyze, and understand the potential financial impact from various business issues, opportunities, and decisions
• Build a bottoms up annual budget with input from internal clients
• Build monthly forecasts with input from internal clients
• Support the finance management team during the monthly forecast and annual budget processes
• Manage monthly/on-going billing and reporting to external
• Assist the finance management team in an effort to maximize the efficiency and accuracy of billing to increase ebitda and cash flow
• Run reporting enhancements implemented in client billing and reporting process

Finance Supervisor

Account Manager

• Develop and lead a truly global travel program in partnership with affiliate members
• Implement and execute a Global Business Plan to establish, achieve, and measure program objectives
• Manage the Global Program Management team, providing leadership, coaching, and mentoring
• Establish and maintain strong relationships with key customer decision-makers
• Identify opportunities to expand client relationships through coordinated sales efforts, pricing strategies, and implementations
• Oversee new business implementations, partnering closely with the global implementation team to ensure customer expectations are met
• Serve as part of the client support team, ensuring client satisfaction through proactive issue management and timely resolution

Global Affiliate Account Manager

• Prepare timely and accurate financial reporting and analysis
• Review client budgets and forecasts
• Complete intermediate to advanced pricing exercises for existing customers
• Support team goals to ensure achievement
• Create/update trend reporting and review analyst input for client budgets and forecast
• Support the finance management team during the annual budget and monthly forecast reviews and handle complex client budget generation
• Provide monthly budget/forecast variance analysis for various clients and functional areas
• Identify and implement process enhancements
• Prepare pricing analysis to present to the client based on proposed business scenarios
• Manage and coach direct reports and staff
• Assist commercial teams in review of profitability and financial KPIs; develop and lead training to enhance commercial team engagement
• Prepare ad hoc financial projects/analyses for senior management and commercial teams

Finance Manager – Planning

Consultant

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

Travel Consultant

• Oversee the regional coordination of all communication across the region, both BCD Travel and the client’s global initiatives
• Manage new business implementations, working closely with the implementation team to ensure client expectations are met
• Help measure and report Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) on a regional level and develop deliberate business plans
• Drive profitability of the contract on a regional basis by increasing revenues through up-selling and cross-selling to meet client’s strategic needs
• Identify and assist in the selection of technology tools and processes to produce desired results
• Establish and maintain relationships with key customer decision-makers in the region
• Perform client business reviews and deliver regular financial reporting to all stakeholders

Regional Account Manager

• Manage corporate travel operations for clients
• Collaborate with clients to understand their travel needs
• Develop and implement travel programs
• Ensure compliance with company policies and industry regulations
• Monitor travel budgets and expenditures

Travel Consultant III

• Drive the future of corporate travel for clients
• Collaborate with clients to meet their travel needs
• Provide exceptional customer service and support
• Work as part of a team to enhance travel management processes