Director, Program Management

BCD Travel

Director of Program Management responsible for managing client relationships and overseeing account teams at BCD Travel. Ensuring quality service delivery and strategic client partnerships.

Posted 6/25/2026full-timeRemote • 🇺🇸 United StatesLead💰 $95,000 - $124,000 per yearWebsite

About the role

Key responsibilities & impact

Be accountable for oversight and direction of the team, including performance/activity updates with stakeholders
Ensure multi-level, strategic client relationships are being established
Support the development of client and department budget
Lead the Account Management team to develop strategic client business plans to achieve the client and BCD Travel's objectives
Explore opportunities to expand client servicing relationships through (regional or global) expansion
Negotiate all client contract terms consistent with company approval processes and commercial policy promptly

Requirements

What you’ll need

Prior management work experience in the business travel industry
Experience as an account manager in a corporate environment
Highly effective written, oral, and presentation skills
Computer literate in business software applications
Ability and willingness to travel on a regular basis

Benefits

Comp & perks

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

accountabilityleadershipstrategic planningnegotiationcommunicationpresentation skillsclient relationship management