BCD Travel

Senior Entertainment Travel Consultant

BCD Travel

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Job Level

Senior

About the role

  • Fulfill incoming travel requests/inquiries accurately and efficiently via Sabre Gds
  • Have the ability to assist with group bookings, air/hotels, etc
  • Be able to work well and remain calm under pressure, with excellent attention to detail
  • Anticipate and provide proactive assistance on potential challenges that may arise for the client
  • Understand and accurately support Production with crew and talent movements
  • Be able to manage location and large group movements
  • Confidently manage multiple complex itineraries
  • Willingly aid team members within and across teams
  • Provide travel offers and general travel advice to travellers
  • Understand and accurately apply travel supplier rules
  • Maintain current knowledge of the state of the various travel industries supported
  • Provide the customer with the required industry information, such as low fares, exchange costs, and penalties
  • Adhere to client and BCD Media & Entertainment policies and procedures to maintain quality control

Requirements

  • Solid working knowledge of the travel industry, policies, procedures, and processes
  • Knowledge of travel industry systems GDS Sabre and GDS Amadeus
  • Strong verbal and written communication skills in English, Italian language fluency a plus
  • Proven ability to handle multiple priorities simultaneously
  • Ability to work flexible hours
  • Ability to work independently, exercising discretion and judgement
  • Demonstrated professional customer service skills
Benefits
  • Flexible working hours and work-from-home or remote opportunities
  • Opportunities to grow your skillset and career
  • Generous vacation days so you can rest and recharge
  • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
  • Travel industry professional perks and discounts
  • An inclusive work environment where diversity is celebrated
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
GDS SabreGDS Amadeusgroup bookingsair bookingshotel bookingstravel supplier rulesitinerary managementtravel advicecustomer service
Soft Skills
attention to detailability to work under pressureproactive assistanceteam collaborationcommunication skillsdiscretion and judgementability to handle multiple prioritiesflexibility