
VIP Travel Consultant – Media & Entertainment
BCD Travel
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Provide world-class, high-touch service to VIP and VVIP travellers
- Manage incoming travel requests accurately and efficiently using BCD Travel tools and systems
- Search, book, and confirm travel across air, hotel, rail, and ground transport
- Monitor flights 24/7, ensuring on-time tracking, smooth arrivals, and chauffeur meet and greet coordination
- Support private jet servicing where required, including working with charter operators and aviation partners
- Offer expert guidance on client travel policy and provide professional consultation
- Ensure full compliance with UK and international travel regulations, including passports, visas, APIS, security requirements, airline policies
- Maintain strong knowledge of travel supplier rules, global booking processes, and Media & Entertainment travel needs
- Demonstrate a can do attitude, thinking outside the box to resolve complex or time-sensitive issues
Requirements
- Proven experience supporting VIP or executive-level travellers
- Strong understanding of the travel industry, procedures, and operational workflows
- High proficiency in GDS Sabre
- Excellent verbal and written communication skills
- Ability to stay calm under pressure and deliver solutions quickly
- Comfortable working within a 24/7 operational structure, including monitoring out-of-hours situations when needed
- Discreet, reliable, and professional when dealing with high-profile clients
- A flexible problem-solver with initiative and creativity
Benefits
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
GDS Sabretravel bookingflight monitoringprivate jet servicingtravel policy compliancevisa regulationssecurity requirementsairline policiesglobal booking processesMedia & Entertainment travel
Soft Skills
communication skillsproblem-solvingcalm under pressurediscretionreliabilityprofessionalismflexibilityinitiativecreativitycan do attitude