BCA Financial Services, Inc.

Collections Specialist

BCA Financial Services, Inc.

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida

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Salary

💰 $17 per hour

Job Level

Mid-LevelSenior

Tech Stack

VoIP

About the role

  • Provide exceptional customer service to our client’s patients while accurately recording their information.
  • Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
  • Handle high volumes of inbound and outbound calls.
  • Work with various computer programs and be responsible for meeting individual metrics.
  • Remote position; equipment will be provided.

Requirements

  • Quiet and private workspace
  • High speed internet with ability to hardwire via 50 ft ethernet cable
  • Minimum internet speed at least 20mbs download and 10mbs upload
  • Wi-Fi and hotspots are not supported
  • Must meet all technical requirements prior to the first day of training
  • Must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA
  • Available to work any 8-hour shift during normal hours 8:00am - 7:00pm EST, Monday - Friday
  • Handle high volumes of inbound and outbound calls and meet individual metrics
  • Work with various computer programs