BCA Financial Services, Inc.

Insurance

• Work with insurance companies to determine the cause of denial or non-payment of a claim.
• Initiate appropriate action required to prepare and submit documentation needed to resolve the denial or non-payment of a claim.
• Follow up to the point of payment or exhaustion of recourse and maintain records in accordance with company policies and procedures.

Insurance Claims Collector

Collections

• Provide exceptional customer service to clients
• Assist with account resolutions
• Handle inbound and outbound calls
• Meet individual metrics using computer programs

Collections Specialist

• Work with insurance companies to determine cause of denial or non-payment of a claim
• Initiate appropriate action to prepare and submit documentation to resolve denials
• Follow up to point of payment or exhaustion of recourse and maintain records per company policies
• Provide insurance collections and revenue cycle related tasks

• Provide exceptional customer service to our client’s patients while accurately recording their information.
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and be responsible for meeting individual metrics.
• Remote position; equipment will be provided.