BBYO

Operations

• Provide high quality and responsive customer service to staff, teen, and parent users of the myBBYO CRM in Salesforce and front-end website support.
• Provide reports that help field professionals manage data and deliver results.
• Coordinate logistics for CI Leadership meetings.
• Complete key administrative tasks required to operate consistently across the department.
• Support annual planning design and process, including Community Hub templates, timeline, and distribution.
• Manage regional financial activities in Salesforce including collection of unpaid balances, auditing for 3% transaction charge, ACH refunds, and reconciliation of event registration status.
• Partner with CI leaders to streamline operations and ensure consistency of processes across verticals.
• Identify resource gaps and partner with leadership in developing and communicating solutions.
• Manage the Microsoft SharePoint pages for the Community Impact team.
• Support our volunteer advisor operations as needed.

Operations Associate – Part-Time

Communications

• Usher communications through their lifecycle, from segmentation, to approval, to deployment and reporting
• Craft written materials (emails, letters, social media posts, etc.) to support and promote summer programs, membership recruitment, overnight conventions, and Movement initiatives, among other things
• Support communications projects for BBYO International Convention, including scheduling interviews, press, and assisting with preparation and execution of the event’s livestream coverage, podcasts, and more
• Learn to utilize tools like Salesforce Marketing Cloud, Airtable, Wordpress, and Textmagic to support digital marketing activities—prior knowledge of these tools is not necessary, but a basic understanding of website and email design is preferred
• Work on metrics and analytics projects, to help evaluate the results of and return on investment in our marketing campaign spend
• Maintain our photography archive and select photos for marketing content
• Take on special projects and new initiatives as needed
• General support for marketing team staff

Communications Intern

Graphics Designer

• Part-Time Graphic Designer for BBYO, creating assets for conventions, campaigns, training, and special projects
• Projects include SWAG, social media graphics, large-format prints, app design, flyers, posters, slide decks, training resources, and strategic initiatives
• Proficiency in Adobe Premiere Pro, After Effects a plus
• Must submit resume and portfolio with design examples