Bazaarvoice

Consultant

• Implement the full feature set of the Bazaarvoice core platform to deliver maximum value.
• Manage project scope, changes, issues, and ensure customer satisfaction throughout the process.
• Proactively prioritize tasks, track contract status, and mitigate scope creep to ensure project success.
• Collaborate closely with Sales, Engagement, and Client Success teams to align objectives.
• Own the end-to-end implementation process, from Technical Kickoff to Production QA.
• Understand client objectives and KPIs to effectively configure and customize solutions.
• Train end users and ensure adherence to best practices for Pixel, SEO, and Syndication.
• Become an expert in Bazaarvoice products, methodologies, and tools to provide high-level support.
• Manage configurations, data migration, and validation to ensure smooth transitions.
• Coach client technical teams and communicate potential risks and issues in a clear, actionable way.
• Build and manage multiple client relationships, while tracking progress and tasks in Certinia and JIRA.
• Contribute to team collaboration, continuous process improvements, and knowledge sharing.

Technical Consultant

Product Designer

• Lead the design for a product that is centered around data. Your goal is to simplify complex e-commerce metrics and demonstrate the value of user generated content in a way that is intuitive and actionable.
• Partner with product managers and engineers in an empowered teams model to oversee the user experience of new features and products from conception until launch and beyond.
• Define the structure and flow of performance dashboards, creating design flows and experiences that are simple and elegant.
• You will use findings from user research and data analysis to inform design decisions and constantly improve the clarity of our Insights.
• You are expected to think strategically about product direction. It is not just about how it should look but defining what we should build and why.
• Identify opportunities for AI to transform our approach to design and mentor others on its effective use.

Lead Product Designer

Manager

• Act as the "face of delivery," ensuring every client interaction is professional and value-driven
• Lead the transition from "Closed/Won" status into active delivery, validating requirements
• Manage and drive a portfolio of projects to successful completion
• Partner with internal Practice Leads to coordinate expert resources
• Facilitate client workshops and presentations to build consensus
• Identify potential bottlenecks or "scope creep" early and manage escalations
• Provide high-quality status reports in both English and German

Engagement Manager, German Speaking

Backend Engineer

• Help build scalable, high-performance solutions that power millions of consumer interactions daily.
• Responsible for designing, developing, and maintaining backend services that handle massive scale while ensuring reliability and performance.

Senior Backend Engineer

DevOps Engineer

• Design, build, and ship the systems and infrastructure that power the Bazaarvoice Content & Creators products
• Provide reliable, robust, and fast CI/CD pipelines
• Create tooling to improve developer experience
• Develop and test disaster recovery scenarios
• Assist with infrastructure planning, implementation and cost management.
• Continuously monitor and improve our infrastructure for performance, stability, scalability, and security.
• Implement security best practices, from OS-level patches to internal processes
• Participate in the on-call engineering rotation

Senior DevOps Engineer

Account Executive

• Building and maintaining a pipeline of business through email, phone and LinkedIn prospecting
• Uncovering and understanding a company’s needs through in-depth discovery and positioning Bazaarvoice’s value according to those specific needs
• Demonstrating the value propositions of our products and services via webinars, emails, phone calls, etc.
• Positioning a high-ROI solution that will cost the client around $20,000 to $50,000 per year
• Confidently lead a sales cycle and collaborate internally to close business.

Technical Consultant

Lead Product Designer

Engagement Manager, German Speaking

Senior Backend Engineer

Senior DevOps Engineer

Account Executive, Mid Market