Develop and implement a comprehensive IT strategy and technology operations plan that supports organizational objectives and sustainable growth.
Work closely with the CAO and Senior Management Team to develop and implement strategic plans and goals that support BACR’s mission and vision.
Lead with a commitment to diversity, equity, inclusion, and belonging, cultivating a culture grounded in BACR values. Inspire the team to embody these values.
Lead technology improvements and innovations to ensure data quality and integrity, operational efficiencies, strong staff and client user experience, and organizational scalability.
Budget management: Develop and manage an annual IT budget
Stay up to date on emerging technology trends and assess their potential impact on the organization.
Work collaboratively with staff across the organization to understand technology needs, improve user adoption and develop tailored solutions.
Supervise the IT Manager, Salesforce Administrator, and Workday Administrator; set clear goals, provide coaching, and regular performance reviews to address staff development and support needs
Ensure the reliability, security, and efficiency of all IT infrastructure, including hardware, mobile devices, software, SaaS applications, cloud services, integrations, and networks.
Manage the full lifecycle of IT systems and tools, including Google Workspace, Microsoft, Workday, and Salesforce platforms.
Implement and maintain best practices in IT governance, risk management, privacy, and security in accordance with relevant frameworks and regulations.

Requirements

Bachelor’s degree in Information Technology, Computer Science, or related field; Master’s degree preferred.
Minimum of 7 years of IT management experience, ideally in a nonprofit or community-based environment.
Strong understanding of Salesforce, IT systems, cloud technologies, systems integrations, InfoSec, and data management and analysis. (AI and Workday experience a plus)
Demonstrated success managing budgets, teams, vendors, and cross-functional technology initiatives.
Excellent communication, analytical, and project management skills.

Benefits

16 paid BACR Holidays, generous paid time off benefits
Medical, dental, vision, mental health/wellness benefit, hospital indemnity, life insurance, flexible spending account (transit, medical, dependent), 403b program, pet insurance, WellHub
Professional Development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

IT strategy developmenttechnology operations planningdata managementbudget managementIT governancerisk managementsystems integrationcloud technologiesdata analysisproject management

Soft skills

leadershipcommunicationanalytical skillsteam managementcoachingcollaborationuser adoption improvementcultural diversity commitmentperformance reviewstaff development

Certifications

Bachelor’s degree in Information TechnologyBachelor’s degree in Computer ScienceMaster’s degree in related field