Bay Area Community Resources (BACR)

Director

• Develop and implement a comprehensive IT strategy and technology operations plan that supports organizational objectives and sustainable growth.
• Work closely with the CAO and Senior Management Team to develop and implement strategic plans and goals that support BACR’s mission and vision.
• Lead with a commitment to diversity, equity, inclusion, and belonging, cultivating a culture grounded in BACR values. Inspire the team to embody these values.
• Lead technology improvements and innovations to ensure data quality and integrity, operational efficiencies, strong staff and client user experience, and organizational scalability.
• Budget management: Develop and manage an annual IT budget
• Stay up to date on emerging technology trends and assess their potential impact on the organization.
• Work collaboratively with staff across the organization to understand technology needs, improve user adoption and develop tailored solutions.
• Supervise the IT Manager, Salesforce Administrator, and Workday Administrator; set clear goals, provide coaching, and regular performance reviews to address staff development and support needs
• Ensure the reliability, security, and efficiency of all IT infrastructure, including hardware, mobile devices, software, SaaS applications, cloud services, integrations, and networks.
• Manage the full lifecycle of IT systems and tools, including Google Workspace, Microsoft, Workday, and Salesforce platforms.
• Implement and maintain best practices in IT governance, risk management, privacy, and security in accordance with relevant frameworks and regulations.

Director of Data and IT