Baxter International Inc.

Sales Support Specialist

Baxter International Inc.

full-time

Posted on:

Location Type: Remote

Location: New Jersey • New York • United States

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Salary

💰 $72,000 - $99,000 per year

About the role

  • Managing and promoting the Helion Surgical Integration platform
  • Building relationships with surgical professionals (surgeons, nurses, and operating room staff)
  • Developing a comprehensive understanding of OR procedural workflow, medical A/V technology, and IT systems performance
  • Formulating and implementing system go-live strategies
  • Engaging with the install base and existing customers
  • Resolving system and user challenges
  • Ensuring overall customer satisfaction through competitive differentiation
  • Providing technical support, training, and product education to OR Educators and Nurse Managers
  • Troubleshooting common A/V related issues
  • Supporting case setups based on clinical needs for various procedures
  • Completing extensive prospecting, lead generation, and follow-up for sales teams
  • Supporting site visits, product fairs, and mock rooms as necessary

Requirements

  • High School diploma or GED required
  • Bachelor's degree preferred
  • Previous sales or operating room experience preferred
  • Strong skills within the MS Office Suite (Excel, PowerPoint and Word)
  • Salesforce knowledge a plus
  • Ability to travel independently up to 80%
  • Technical audio-visual experience a plus
Benefits
  • Health insurance
  • Dental coverage
  • Basic life insurance
  • Accident insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • Educational assistance programs
  • Paid holidays
  • Paid time off (ranging from 20 to 35 days)
  • Family and medical leaves of absence
  • Paid parental leave
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Childcare benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
medical A/V technologyIT systems performancesystem go-live strategiestroubleshooting A/V issueslead generationsales support
Soft Skills
relationship buildingcustomer satisfactiontechnical supporttrainingproduct education
Certifications
High School diplomaGEDBachelor's degree