Baxter Auto

Business Development Center Representative

Baxter Auto

full-time

Posted on:

Location Type: Remote

Location: Kansas • United States

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Salary

💰 $18 per hour

Job Level

SeniorLead

About the role

  • Scheduling appointments for the Service Department
  • Ensure customer retention by providing extraordinary customer service
  • Use multi-line phone system to receive high volume inbound calls
  • Achieve and maintain goals to increase ongoing service retention by using multiple forms of communication
  • Other responsibilities as assigned by management

Requirements

  • Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle
  • Call center or customer service experience preferred
  • Bilingual applicants encouraged to apply! Bonus offered!
  • A team-first always perspective with a desire to win together attitude
  • An innate desire to help others in all ways possible
  • Dedicated to creating meaningful outcomes in everything you do
  • Welcomes difference by seeking, listening, and learning from diverse perspectives
  • Authentically communicates with transparency, empathy, and kindness
  • Forever curious and motivated by a passion for continuous improvement
Benefits
  • Competitive Pay: $18/hour
  • Flexible Work Schedule: Monday-Friday; 8AM to 5PM; NO WEEKENDS!
  • Market-leading medical plans including PPO, HSA, and FSA options
  • Multiple Dental (includes orthodontics) and Vision plans
  • Varying Vacation and Sick Leave available Day 1
  • 4 Week-Paid Parental Leave available Day 1
  • 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18
  • Short- and Long-Term Disability options
  • Accident and Critical Illness Plans
  • Basic Life, Pet, Legal, & Identity Insurance
  • Training and Development Opportunities for All Employees
  • Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
  • Educational Reimbursement: General and specialized technical automotive degrees
  • Employee Assistance Programs
  • Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
customer serviceteamworkempathycommunicationcuriositycontinuous improvementadaptabilitylisteningproblem-solvingmotivation
Certifications
valid driver’s license