Bask and Lather Co

E-Commerce Manager

Bask and Lather Co

full-time

Posted on:

Location Type: Remote

Location: Remote • New York • 🇺🇸 United States

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Salary

💰 $90,000 - $120,000 per year

Job Level

Mid-LevelSenior

About the role

  • Own the end-to-end management of the Shopify storefront and marketplace listings (TikTok Shop, Amazon, Walmart), including merchandising, seasonal updates, and campaign execution
  • Maintain accurate and updated listings across Amazon, TikTok Shop, and Walmart Marketplace
  • Ensure all product imagery, video, copy, and page layouts meet brand standards and are QA’d before publishing
  • Ideate and implement PDP enhancements, A+ content, and on-site experiences to increase conversion rates and customer engagement
  • Maintain PDP consistency and visual quality across all sales channels
  • Identify and report website bugs; partner with development or platform support teams to resolve issues
  • Track and improve e-commerce KPIs such as conversion rate, bounce rate, and AOV
  • Monitor site data (conversion, bounce rate, traffic behavior) and identify areas for UX and CRO improvements
  • Create and test bundles, special offers, and upsell strategies
  • Conduct regular QA across all digital storefronts (desktop and mobile)
  • Plan and maintain the e-commerce promotional calendar in coordination with the marketing team (launches, bundles, offers)
  • Brief the creative and social teams on content asset needs for digital sales channels (PDPs, bundles, seasonal themes, etc.)
  • Monitor competitor websites for best-in-class e-commerce practices in layout, upsells, UGC use, and mobile optimization
  • Collaborate with the Customer Support Manager to ensure the support team is aware of product changes, launches, promotions, and FAQs
  • Assist with tracking and integrating reviews, before/after photos, and social proof into product pages
  • Coordinate launch timelines and readiness across all sales platforms
  • Partner with operations to ensure accurate inventory visibility across channels

Requirements

  • 5+ years of experience in e-commerce or digital merchandising (Shopify experience required)
  • Familiarity with Amazon Seller Central and TikTok Shop preferred
  • Understanding of conversion optimization tools and analytics (Google Analytics, Hotjar, etc.)
  • Detail-oriented with excellent organizational and communication skills
  • Experience working in a fast-paced, product-driven environment
  • Self-starter who thrives in a collaborative, on-site team setting
Benefits
  • Medical Insurance- (Health, Dental, Vision)
  • Paid Time Off
  • 401K
  • Plum Benefits
  • Discounts
  • Career growth opportunities within a rapidly expanding company

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
e-commerce managementdigital merchandisingconversion optimizationPDP enhancementsA+ contentQA testinginventory managementcampaign executiondata analysisUX improvements
Soft skills
detail-orientedorganizational skillscommunication skillscollaborativeself-starteradaptabilityproblem-solvingcreativitytime managementteamwork