Field Operations Manager – Incentives
Baseten
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • United States
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Salary
💰 $150,000 - $200,000 per year
About the role
- Own the field-facing layer of our Revenue Operations function.
- Lead the design of sales compensation plans across all quota-carrying roles, ensuring alignment with GTM strategy, role definitions, and business objectives.
- Benchmark plans against industry standards, with particular attention to consumption-based business models.
- Maintain a version-controlled library of plan documents, signed agreements, quota approvals, and exception records.
- Own plan rollout and field communication across enablement materials, plan walkthroughs, and real-world earning scenarios.
- Serve as the front-line resource for field comp questions.
- Partner closely with Finance on compensation cost modeling.
- Partner with Sales Leadership to design, implement, and enable territory structures.
- Own the quota cascade from the financial plan through to individual rep-level distribution.
- Define and maintain SOPs for field-facing processes adjacent to comp.
- Maintain clear documentation and an audit trail of all adjustments, approvals, and rationale.
Requirements
- 4–7 years in Revenue Operations at a high-growth SaaS or technology company; experience at a consumption business is a plus.
- Demonstrated experience designing sales compensation plans across multiple quota-carrying roles and building or governing ROE and territory management frameworks.
- Track record of owning cross-functional programs with Sales, Finance, and HR stakeholders.
- Strong analytical and financial modeling skills; proficiency with Excel/Google Sheets required; experience with ICM tools (e.g., CaptivateIQ, Everstage, Spiff, or similar) strongly preferred.
- Exceptional written and verbal communication — you can explain complex commission mechanics to a rep or a CFO with equal clarity.
- Highly organized with strong process orientation; able to manage many moving pieces without things falling through the cracks.
- Familiarity with Salesforce and how CRM data intersects with comp and territory workflows.
Benefits
- Competitive compensation, including meaningful equity.
- 100% coverage of medical, dental, and vision insurance for employee and dependents
- Generous PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales compensation designfinancial modelingquota managementprocess documentationanalytical skillsterritory management frameworkscross-functional program ownershipconsumption-based business modelsversion controlSOP definition
Soft Skills
written communicationverbal communicationorganizational skillsprocess orientationclarity in explanationcollaborationattention to detailproblem-solvingstakeholder managementadaptability