BASE life science

Operations

• Own, drive, and maintain the demand management process for the study portfolio
• Coordinate demand review meetings and prepare supporting presentations and reporting
• Provide recommendations for inventory optimization and stock management activities
• Maintain monthly and weekly planning activities, including the creation and management of Jira tickets and production orders
• Support the end-to-end lifecycle management of applications and digital devices
• Coordinate operational activities related to device provisioning, deployment, maintenance, and retirement
• Support monthly cost reporting activities related to hardware, workforce, logistics, and shipment/return costs
• Consolidate data from multiple sources and support study-level cost allocation and chargeback processes
• Own and maintain operational workflows within Jira and supporting tools
• Develop and maintain spreadsheets, formulas, and macros to improve operational efficiency and scalability
• Create, maintain, and improve operational documentation and knowledge base content
• Support procurement and purchasing activities related to digital device operations and associated services
• Own the end-to-end device return process

DBM Operations and Process Specialist