Work with BARE's Business Development and Operations Teams to design, implement, and validate surveys for Customer Experience (CX) Research.
Ensure clients' needs and expectations are surpassed.
Create draft surveys and questionnaires, provide recommendations to clients.
Communicate with various internal departments on client needs, project pricing, and program design.
Program survey questionnaires into dedicated CX platforms.
Create and assist in client dashboard setup and customization of visuals.
Build project briefing proposals, RFIs and RFPs.

Requirements

Minimum 2-3 years' experience in high-paced work environment.
Customer Experience Research/ Mystery Shop Industry knowledge and experience.
Sales and/ or Marketing knowledge and experience is a plus.
Bachelor's Degree or related college education preferred; alternatively, work experience equivalent accepted.
Demonstrated proficiency in Microsoft 365 (advanced Excel knowledge preferred).
Experience with form builds and Rulez in APOLLO strongly preferred.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

survey designquestionnaire developmentdata validationdashboard setupform buildsRulez in APOLLOadvanced Excel

Soft Skills

communicationclient relationsproject managementrecommendation skills