Health Partner, Licensed Social Worker
Banner Health
full-time
Posted on:
Location Type: Hybrid
Location: Mesa • Arizona • United States
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About the role
- Manage members with high risk, chronic complex conditions, rising risk, and acute conditions in the delegated populations
- The Health Partner will be the main point of contact for members and providers across care settings
- Engages the appropriate resources within the multidisciplinary team to achieve optimal results for the member, family, and care givers
- Provides comprehensive care coordination for members as assigned
- Ensures adherence to the plan of care and develops, implements, monitors, and documents the utilization of resources and progress of the member through their care
- Coaches members regularly regarding disease related symptom management
- Advises members on lifestyle choices to improve prognosis and overall health
- Provides self-management support
- Applies the skills of motivational interviewing to promote lifestyle changes
- Establishes and promotes a collaborative relationship with physicians, payers, and other members of the health care team
- Meets and accompanies the member and family to their initial appointments and/or conducts in-home assessments based on members’ needs
- Educates internal members of the health care team on case management and managed care concepts
Requirements
- Requires a master’s degree in social work or related degree
- Must possess knowledge of managing and coordinating care for members with chronic complex disease processes as normally obtained with two or more years of experience related to complex conditions in the acute care setting
- Requires a Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) with two years of experience directly related to case management in health plan/management/quality
- BLS required for programs that are embedded in a clinical setting or conduct member community or home visits
- Must have highly developed interpersonal and critical thinking skills with the ability to prioritize needs rapidly
- This position requires the ability to convey messages and thoughts clearly to a diverse audience, using both verbal and written mediums
- Requires the ability to promote change among members
- Responsible, caring, and respect for all member populations, infants through geriatrics
- Requires the ability to coordinate information and activities, work under stress of deadlines and frequent interruptions, and to possess analytical problem-solving skills
- Must possess excellent organizational skills, as well as effective human relations and communication skills
- Computer literacy and keyboarding skills is required
- Must be proficient in the use of system office applications
Benefits
- Comprehensive benefit package
- Professional development opportunities
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case managementcare coordinationdisease managementmotivational interviewinganalytical problem-solvingcritical thinkingself-management supporthealth care conceptschronic complex conditionsacute care
Soft Skills
interpersonal skillscommunication skillsorganizational skillsability to prioritizeability to promote changecaringrespect for diverse populationsability to convey messages clearlyability to work under stresshuman relations skills
Certifications
Licensed Master Social Worker (LMSW)Licensed Clinical Social Worker (LCSW)