Global Financial Crimes Manager
Bank of America
PythonSQLTableau
Consumer Coach – Client Protection, Fraud Detection Operations
Bank of America
full-time
Posted on:
Location Type: Office
Location: Arizona, Florida, New Jersey, Texas • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Assisting and guiding employees with moderately complex research and analysis
- Working closely with employees to identify strengths and opportunities for improvement
- Providing targeted coaching and administering training to enhance skills
- Handling client calls and resolving escalated customer calls
Requirements
- A minimum of 2 years in a current Fraud Detection Operations position
- Strong analytical and organizational skills
- Ability to solve complex problems
- Can multi-task and research information through multiple systems
- Strong attention to details
- Excellent verbal and written communication skills
- Strong knowledge in Microsoft Office (Excel, Outlook, Word)
Benefits
- Recognizing and rewarding performance
- Supporting our teammates’ physical, emotional, and financial wellness
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
fraud detectionresearchanalysisproblem solvingmulti-taskingMicrosoft OfficeExcelOutlookWord
Soft skills
analytical skillsorganizational skillsattention to detailverbal communicationwritten communicationcoachingtraining
