Bank of America

Operations Project Consultant – Client Services Growth Enablement

Bank of America

full-time

Posted on:

Location Type: Hybrid

Location: Las Vegas • Nevada • New York • United States

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Salary

💰 $64,100 - $104,500 per year

Job Level

Junior

About the role

  • Analyzes current state processes, existing operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation.
  • Coordinates with the business to support defined project tasks, tracking deliverables and their statuses, and measuring progress against ongoing success measures.
  • Supports partnerships with operations management to create project impact and provide direction and guidance to internal teams.
  • Establishes and maintains relationships with relevant client stakeholders to communicate updates and escalate issues.
  • Performs risk management activities to minimize project risks.
  • Assists with creating and maintaining comprehensive project documentation.
  • Leverages business knowledge to identify opportunities for improvement and supports change execution.

Requirements

  • Strategic, analytical thinker with quantitative skills and a history of data‑based decision‑making and problem solving.
  • 1+ year of project management and the ability to manage multiple requests & projects at once.
  • Experience with leading meetings with leaders at all levels and the ability to hold people accountable.
  • Significant experience with Teams, SharePoint and Microsoft Office (including One Note and PowerPoint).
  • Proven ability to work independently, self-starter who can work in a team environment.
  • Proven effective verbal and written communication skills.
  • Highly organized.
  • Makes timely and fact-based decisions independently.
  • Ability to adapt to a changing environment.
  • Capability to build close relationships with stakeholders, peers, and leaders.
Benefits
  • this role is currently benefits eligible.
  • We provide industry-leading benefits,
  • access to paid time off,
  • resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementdata-based decision-makingrisk managementquantitative skillsproblem solving
Soft Skills
strategic thinkinganalytical thinkingeffective communicationorganizational skillsrelationship buildingindependenceadaptabilityaccountability