Bank of America

Operations Analyst

Bank of America

full-time

Posted on:

Location Type: Office

Location: Chula Vista • California • United States

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Salary

💰 $25 - $40 per hour

About the role

  • Analyzing the day-to-day issues
  • Researching and providing resolution for various issues identified within a business unit
  • Supporting defined procedures, routine analytics, and creating reports and completing exception processing
  • Assists with coordination of implementation for products, services, and operational solutions
  • Supports the design, documentation, implementation, and monitoring of new products and services
  • Provides guidance regarding procedural, technical, and operational changes
  • Expands business products knowledge within operations environment
  • Builds network by developing relationships with partners and teammates
  • Inspects data to identify issues and trends
  • Collects and interprets data to validate operational processes

Requirements

  • A minimum of two years recent experience in a BAC financial center, with particular emphasis on operations management
  • Must be able to fulfill role requirements without daily managerial oversight
  • Has the ability to learn and adapt to new information and technology platforms
  • Will follow established processes and guidelines in daily self-directed activities, adhering to all applicable laws and regulations
  • Must be able to travel to any financial center within defined market(s); may need to travel to two different financial centers in the course of a single day
  • Enthusiastic, highly motivated self-starter with strong work ethic, intense focus and attention to detail
  • Must possess strong verbal and written communication skills; including the ability to communicate effectively with partners regarding areas of opportunity identified
  • Must be flexible to work weekends and/or extended hours, as needed
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisreportingexception processingoperational solutionsproduct implementationprocedural documentationdata validationtrend identification
Soft Skills
self-starterstrong work ethicattention to detailverbal communicationwritten communicationrelationship buildingadaptabilityenthusiasm