Merchant Performance Manager
Bank of America
full-time
Posted on:
Location Type: Hybrid
Location: Los Angeles • California • Nevada • United States
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Salary
💰 $135,700 - $166,800 per year
Tech Stack
About the role
- Creating competitive performance plans to achieve and exceed Merchant objectives
- Providing timely feedback to Merchant leaders on client experience and strategy opportunities
- Analyzing and sharing trends, identifying opportunities to deepen client relationships
- Supporting client relationship care training
- Gathering associate feedback and client insights to improve service offerings
- Elevating the client experience and driving merchant performance
- Integrating directly with the Business Banking organization
Requirements
- 3+ years leading, coaching, and managing high performing sales teams
- Sales leadership experience with proven ability to drive differentiated sales results
- Ability to execute strategic and operational initiatives
- Effective planning, time management and organizational skills
- Strong business and financial acumen including data analysis
- Pipeline development and management skills
- Mid-level MS Excel, MS PowerPoint, and Salesforce.com experience
- Virtual and in-person experience delivering training / skill builders
Benefits
- Industry-leading benefits
- Access to paid time off
- Resources and support to contribute to sustainable growth
- Discretionary incentive eligible
- Annual discretionary award based on performance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysispipeline developmentsales managementstrategic initiativesoperational initiatives
Soft skills
leadershipcoachingtime managementorganizational skillsclient relationship management