Operations Analyst – US Payment Investigations
Bank of America
Senior Ops Analyst – US Wire Investigations
Bank of America
full-time
Posted on:
Location Type: Office
Location: Richmond • Pennsylvania, Virginia • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Analyzing day-to-day issues
- Researching and providing resolution for various issues
- Building new procedures
- Completing complex non-routine analytics
- Creating reports
- Reviewing exception testing and processing
- Supporting continuous improvement of processes
Requirements
- Attention to Detail
- Monitoring, Surveillance, and Testing
- Policies, Procedures, and Guidelines Management
- Regulatory Compliance
- Written Communications
- Adaptability
- Business Acumen
- Continuous Improvement
- Critical Thinking
- Process Mapping
- Change Management
- Consulting
- Data Management
- Reporting
- Research
Benefits
- Being a Great Place to Work,
- supporting our teammates’ physical, emotional, and financial wellness,
- recognizing and rewarding performance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AnalyticsReportingData ManagementProcess MappingException Testing
Soft skills
Attention to DetailAdaptabilityCritical ThinkingWritten CommunicationsBusiness AcumenContinuous ImprovementChange ManagementConsulting