Bank of America

Operations Analyst – US Payment Investigations

Bank of America

full-time

Posted on:

Location Type: Office

Location: Richmond • Pennsylvania, Virginia • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Analyze day-to-day operational issues
  • Research and provide solutions for business unit issues
  • Support defined procedures and routine analytics
  • Create reports and complete exception processing
  • Provide guidance on procedural, technical, and operational changes

Requirements

  • Experience in operations analysis or related field
  • Strong analytical and problem-solving skills
  • Proficiency in data analysis and reporting tools
  • Ability to work in a team environment
  • Attention to detail and accuracy
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Employee wellness programs
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
operations analysisdata analysisreporting
Soft skills
analytical skillsproblem-solving skillsteamworkattention to detailaccuracy
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