Treasury Services and Digital Banking Implementation Specialist
BancFirst
full-time
Posted on:
Location Type: Office
Location: Oklahoma City • Oklahoma • United States
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About the role
- Responsible for the timely & accurate implementation and maintenance of customer service forms
- Crosstrain and become a backup on platform set ups and customer WebEx trainings
- Assist with account analysis billing, creation and maintenance of various reports
- Display strong communications skills in explaining and administering products/services
- Assist Treasury Management Officers with resolving operational issues related to forms completion
- Provide feedback regarding the success/deficiencies of existing products and protocols
- Regular and consistent attendance and punctuality is an essential function
Requirements
- Minimum of 2 years banking experience
- Excellent customer service skills
- Critical thinking skills
- Must work well under stress and deadlines
- Ability to multi-task, organize and prioritize
- Proficient in Microsoft Office and knowledge of banking software applications
- Bilingual (Spanish) a plus
Benefits
- Health insurance
- Excellent benefits
- Learning environment for skill improvement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
banking experienceaccount analysisreport creationcustomer service forms implementationoperational issue resolution
Soft Skills
communication skillscritical thinkingability to work under stressmulti-taskingorganizational skillsprioritization