BancFirst

Client Services Representative

• Responsible and accountable for leading the Treasury Client Services team in delivering high quality, extraordinary customer service to both internal and external clients.
• Handle escalated client service issues, and employee training and development.
• Maintain accurate and up to date Treasury Client Services processes, guidelines and procedures.
• Provide feedback to Treasury Services leadership regarding the success or deficiencies of existing processes or guidelines.
• Work closely with the Treasury Service Operations team and assist customers with complex implementation needs.

Treasury Client Services Manager