Treasury Services, Digital Banking Implementation Specialist
BancFirst
full-time
Posted on:
Location Type: Office
Location: Oklahoma City • Oklahoma • United States
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About the role
- Responsible for the timely & accurate implementation and maintenance of customer service forms
- Crosstrain and become a backup on platform set ups and customer WebEx trainings
- Responsible for a full understanding and knowledge of our treasury products and services
- Assist with account analysis billing, creation and maintenance of various reports
- Displays strong communication skills, proficiency and professionalism in explaining and administering products/services
- Assists Treasury Management Officers with researching and resolving operational issues
- Provides feedback to Treasury Services and Digital Banking Management regarding the success/deficiencies of existing products and processes
Requirements
- Minimum of 2 years banking experience
- Excellent customer service skills
- Critical thinking skills
- Must work well under stress and deadlines
- Ability to multi-task, organize and prioritize
- Ability to acquire an understanding of Treasury products and services
- Proficient in Microsoft Office
- Knowledge of, or the ability to quickly learn, banking software applications
- Bilingual (Spanish) a plus
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
banking experiencecustomer serviceaccount analysisreport creationTreasury productsTreasury servicesbanking software applicationsMicrosoft Office
Soft Skills
communication skillsprofessionalismcritical thinkingability to work under stressmulti-taskingorganizational skillsprioritization