Backblaze

Accounting Manager

• Lead end-to-end revenue accounting operations, including but not limited to daily invoice/order approval, credit approval, revenue accounting memo drafting, and audit support.
• Ensure compliance with ASC 606 and U.S. GAAP for all revenue streams (subscription, consumption-based billing, and other business models).
• Policy Ownership: Maintain, update, and enforce the company’s global revenue recognition policies.
• Audit Management: Act as the primary point of contact for external auditors regarding revenue, deferred revenue, and standalone selling price (SSP) analyses.
• Close Management: Oversee the monthly, quarterly, and annual revenue close process, ensuring timely and accurate ledger entries, reconciliations, and disclosures.
• Reporting: Prepare revenue variance analysis, executive dashboards, and financial statement disclosures for leadership and board presentations.
• Forecasting Collaboration: Partner with FP&A to provide accurate data inputs for revenue and deferred revenue forecasting.
• Process Improvement: Design, establish and maintain scalable revenue processes and controls to support rapid growth and operational efficiency.
• System Ownership: Lead and support the implementation and optimization of revenue automation tools (e.g., Orb, NetSuite Advanced Revenue Management, etc.).
• Internal Controls: Design, implement, and maintain strong SOX compliance controls over the order-to-cash and revenue recognition cycles.
• Deal Desk Collaboration: Partner closely with Sales, Legal, and Sales Operations during contract negotiations to assess the accounting treatment and revenue impact before deals are finalized.
• Commission Plan Review & Alignment: Partner with Sales Operations and HR to review upcoming Sales Commission Plans. Ensure plans are structured for operational feasibility and evaluate their accounting impact under ASC 340-40 (deferred contract costs).
• Monthly Commission Calculation: Oversee the end-to-end monthly commission cycle. This includes calculating payouts based on sales performance metrics, maintaining commission schedules, and validating data accuracy across CRM and payroll systems.
• Amortization Management: Manage the capitalization and amortization schedules of sales commissions, aligning the expense recognition with the lifetime of the underlying customer contracts.
• Mentor and manage revenue accounting staff, ensuring alignment with business priorities and individual development goals.
• Experience in automating Billing to Cash and Revenue Recognition, using both existing tools, and emerging solutions that leverage AI.

Senior Manager, Revenue Accounting

DevOps Engineer

• Support the availability and durability of critical services across production environments.
• Monitor service health using SLIs, SLOs, and error budgets, and escalate issues when thresholds are at risk.
• Participate in on-call rotations, incident response, and post-incident reviews to drive service improvements.
• Follow established ITIL/OSS processes (incident, change, problem, and capacity management).
• Develop automation for common operational tasks, reducing manual intervention and toil.
• Contribute to monitoring, logging, and alerting frameworks (e.g., Prometheus, Grafana, Catchpoint,ELK).
• Work with CI/CD pipelines, configuration management, and infrastructure as code tools (Terraform, Ansible, Jenkins).
• Write scripts (Bash, Python, Go, etc.) to improve system reliability and efficiency.
• Partner with engineering, product, and operations teams to support resilient system design and operations.
• Assist in capacity planning and disaster recovery exercises.
• Work with vendors and service providers to troubleshoot service issues and track SLA performance.
• Document systems, share learnings, and help grow a reliability-minded engineering culture.
• Contribute to playbooks, runbooks, and operational documentation.
• Identify recurring issues and propose long-term improvements.
• Promote reliability-focused practices within development and operations teams.

Site Reliability Engineer II

Customer Success Manager

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Backend Engineer

• Design and develop highly scalable, performant services and APIs in a Java ecosystem.
• Implement code for authentication, account management, and external partner integrations.
• Integrate AI coding agents and frameworks into your workflow to accelerate development, refactor legacy components, and improve code quality.
• Contribute to the full technical lifecycle, including estimation, design, development, and delivery.
• Collaborate across the organization to ensure project success. You will often engage with QA, Finance, Marketing, Product Management, Support, and Security to gather necessary context and requirements to implement solutions correctly.
• Assist in diagnosing complex issues and maintain the stability of large-scale systems.
• Participate in code reviews and design discussions to foster engineering excellence.

Software Engineer, Backend – Foundation Services

Product Manager

• Own the end-to-end product lifecycle, defining vision and roadmap, leading discovery, and delivering high-quality features from concept through launch and iteration
• Conduct customer and market research, including interviews, usability testing, and competitive analysis, to uncover user needs, identify market opportunities, and shape product strategy
• Translate insights and complex problems into clear product requirements, PRDs, and measurable success criteria
• Make difficult product tradeoff decisions using data-driven analysis, balancing user priorities and technical constraints
• Define, track, and analyze key product metrics to inform decisions, iterate based on real-world performance and feedback, and drive continuous improvement
• Partner with Engineering, Design, and QA to ship high-quality features on schedule
• Collaborate with Marketing, Sales, and Support to ensure successful product launches and adoption

SDET

• Ensure quality, reliability, and scalability of Backblaze products
• Write structured test plans for new features
• Automate tests and contribute to test harnesses
• Perform functional, integration, and regression testing
• Enhance workflows using AI
• Document steps for defect tracking
• Collaborate with developers on defect resolution
• Contribute to QA process improvement

QA Automation Engineer

• Drive B2 product strategy and roadmap development through to delivery execution.
• Lead the end-to-end product development lifecycle from discovery through delivery in feature development.
• Gather and synthesize inputs for discovery and prioritization from internal functions, customers, and partners across the full spectrum of R&D development of feature capabilities, user experience challenges, cost optimization, and technical debt.
• Translate complex customer challenges into clear, concise and actionable product requirements in collaboration with Design, Engineering and GTM teams.
• Collaborate with Product Marketing to launch and drive adoption of new products and features. Act as a subject matter expert and evangelist for Backblaze's solutions, presenting to customers, prospects, partners, and to internal teams.
• Establish and track key product metrics (KPIs), using data to guide iteration and growth decisions.
• Maintain a deep understanding of the latest advancements in the object storage market across its application in customer use cases and competitive offerings to identify new opportunities and ensure Backblaze’s market leadership position.

Staff Product Manager

Technical Program Manager

• Drive program planning and execution through program management best practices, manage risk and dependencies across multiple programs and teams
• Drive portfolio management practices as required, which includes overseeing the portfolio delivery pipeline across multiple projects, from incoming requests to evaluation/discovery to successful delivery
• Ensure cross-functional alignment on program goals, strategy, scope, timelines, decisions and outcomes
• Apply your “T” in TPM (technical skill set) as an active contributor in technical requirements and design conversations with the program teams
• Foster a culture of transparency and trust, apply lean value-driven approach, manage by influence, support and empower technical teams through servant leadership
• Ensure strong lines of communication and regular updates to stakeholders
• In partnership with other TPMs, participate in implementation of continuous cross-functional process improvement initiatives

Senior Technical Program Manager

Chief Marketing Officer

• Own organic and paid acquisition strategy across all channels, including direct oversight of our paid acquisition agency — setting strategy, budget allocation, and performance expectations
• Drive developer community acquisition across Reddit, Hacker News, dev-focused communities, technical content, GitHub presence, and DevRel-adjacent programs
• Own the PLG motion: product qualification logic, activation funnel design, self-serve to sales-led handoff design, and expansion trigger strategy
• Work directly with Product and Engineering to prioritize self-serve improvements and advocate for PLG in planning cycles
• Own the corporate narrative and translate it into channel strategy, content, and partnerships targeting our strategic markets
• Identify and develop go-to-market programs for the key strategic ICPs: developer tools integrations, community presence, co-marketing, and technical content
• Own north star KPIs across the full funnel
• Partner with BI to build and maintain PLG dashboards
• Drive weekly and monthly reporting across the organization
• Work across external agencies, our Marketing Ops team, our Partner with Customer Success teams to facilitate the full lifecycle of customers who choose to begin their journey with us through our self-serve engine and partner with our engineering and product teams to build the case for product investment and engineering capacity

Growth Marketing Director

Full-stack Engineer

• Use AI-assisted development tools, including Claude Code, to accelerate implementation while validating correctness, security, and performance.
• Design and build server-side APIs that authenticate users, accept and manage backups, handle large-scale data operations, and prepare restored data for customers across our global user base.
• Collaborate with Product, QA, and Support teams to ensure both backend features reflect real customer workflows and usage patterns.
• Build and maintain support tooling to help diagnose and resolve customer issues at scale.
• Ensure all code and open source assets meet high standards for testing, documentation, reproducibility, and developer usability.

Senior Software Engineer, AI

Software Engineer, AI

• Act as first point of contact for all customer affecting issues
• Be a Key Driver for managing the resolution of technical problems
• Ensure that incident management processes are following and that incident post-mortems are completed to capture process deviations and areas for improvement
• Deliver consistent communication to Management
• Respond to zabbix alerts/regular monitoring of zabbix, either by taking direct action on alerts or escalating. Acknowledge every alert if direct action taken, or with escalation point of contact.
• Make sure escalations are handed off successfully.
• Ensure health of pods across all sites (define pod alerts on zabbix).
• Work through daily filesystem checks for pods.
• Troubleshoot technical issues for DC Techs -> advanced pod questions, deployment questions, migration troubleshooting, and ansible playbook issues.
• Identification and escalating any potential issues regarding the network.
• Vault pre-deployment configuration and testing.
• Start Vault Migrations, monitor migration pods, handle applicable migration pod health checks.
• Document/Work on automating Daily Items.
• Document/Provide Network IP's for upcoming deployments.
• Monitor Releases/Updates to the Server Farm, escalate issues as they arise.
• Engaging in on-call rotation shifts.
• Assist fellow TechOps team members in handling tasks.
• Making recommendations for improvements in organizational productivity.
• Be able to work outside of normal business hours(weekend shift, holidays & evenings) as needed

Site Reliability Engineer I

• Drive B2 product strategy and roadmap development through delivery execution.
• Lead the end-to-end product development lifecycle from discovery through delivery in feature development.
• Gather and synthesize inputs for discovery and prioritization from internal functions, customers, and partners across the full spectrum of R&D development, including feature capabilities, user experience challenges, cost optimization, and technical debt.
• Translate complex customer challenges into clear, concise, and actionable product requirements in collaboration with Design, Engineering, and GTM teams.
• Collaborate with Product Marketing to launch and drive adoption of new products and features.
• Act as a subject matter expert and evangelist for Backblaze's solutions, presenting to customers, prospects, partners, and internal teams.
• Establish and track key product metrics (KPIs), using data to guide iteration and growth decisions.
• Maintain a deep understanding of the latest advancements in the object storage market, including customer use cases and competitive offerings, to identify new opportunities and ensure Backblaze’s market leadership position.

Principal Product Manager

Analyst

• Collect, reconcile, organize, and analyze data across storage, compute, and network systems to support capacity planning and operational decision making
• Contribute to short and mid-term cluster and data center capacity forecasts by maintaining datasets, validating assumptions, identifying trends, and improving model logic
• Coordinate hardware and site deployment readiness across production environments, including tracking deployments, managing open orders, and effecting internal asset movements to maintain balanced capacity availability
• Maintain and improve reporting on resource utilization, growth results and trajectories, and capacity constraints and risk, ensuring data is accurate, concise, and actionable
• Monitor key capacity metrics and dashboards to proactively identify anomalies, constraints, risks, and visibility issues
• Support Compliance, Security, audit, and reporting efforts related to capacity planning and infrastructure operations by scoping requirements, organizing data and tracking execution
• Contribute to automation of data collection, reporting, and analysis workflows to improve efficiency and reduce manual efforts
• Partner with Capacity Engineering, SRE, and Systems Engineering to ensure capacity data reflects real system behavior and operational conditions
• Communicate findings clearly and support coordination across teams to ensure alignment on capacity-related activities and priorities

Production Capacity Analyst

Developer Relations

• Create technical content that teaches developers how to build with Backblaze B2: tutorials, sample applications, reference architectures, blog posts, and short-form video
• Build and publish working code examples and demos — especially for AI/ML workflows (training data pipelines, model artifact storage, inference infrastructure), media workflows, and application storage
• Contribute to and improve developer documentation, SDKs, and quickstart guides
• Translate what you’re hearing from developers into actionable product feedback for Engineering and Product
• Be genuinely present in the developer communities where our users live — social media, Discord, Slack, GitHub, and elsewhere
• Represent Backblaze at developer events: speak, demo, show up, and be worth talking to. We attend conferences across AI/ML, media, cloud infrastructure, and startup ecosystems
• Build relationships in the AI/ML, media, and cloud infrastructure developer communities that generate inbound awareness for Backblaze
• Support Flamethrower startup cohort members in getting to production faster — answer technical questions, sanity-check architectures, and document patterns worth sharing broadly
• Work closely with the Director of Startup & Developer Relations, as well as our product team, lifecycle marketing, and product marketing to identify common technical blockers and create content that removes them
• Partner with Marketing on ecosystem storytelling, technical blog strategy, and developer-facing content
• Maintain a consistent feedback loop from developers to Product — surface friction points, integration gaps, and unmet needs