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About the role
Key responsibilities & impact- Own the use case pipeline.
- Do the workflow work.
- Design the right solution.
- Govern the tool stack.
- Keep leadership informed.
Requirements
What you’ll need- 7+ years in program management, business operations, or automation delivery - with direct experience moving AI or workflow automation initiatives from discovery to production
- Hands-on fluency across the modern AI stack: prompt engineering, RAG pipelines, LLM orchestration, tool evaluation, and governance
- Experience conducting workflow assessments with business stakeholders - not just technically, but operationally: mapping current states, identifying leverage points, designing future states
- A track record of producing outcomes framed in time saved, cost reduced, or revenue impacted - not features shipped or tools deployed
- Clear written communication: business cases, executive updates, solution design documents
Benefits
Comp & perks- At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementbusiness operationsautomation deliveryAI stackprompt engineeringRAG pipelinesLLM orchestrationworkflow assessmentssolution designgovernance
Soft Skills
clear written communicationleadershipstakeholder engagementoperational mappingdesign thinkingoutcome-oriented
