
Application Support Analyst
Babcock International Group
full-time
Posted on:
Location Type: Hybrid
Location: Oxford • United Kingdom
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Tech Stack
About the role
- Manage aviation applications across their full lifecycle, including maintenance, support and upgrades.
- Oversee code releases and configuration changes across development, test, UAT and production environments.
- Resolve incidents and service requests for both custom‑built and commercial off‑the‑shelf applications.
- Work with internal and external support partners to maintain application performance and availability.
- Provide out‑of‑hours support when required to ensure system continuity.
Requirements
- Working knowledge of Microsoft SQL Server in high‑availability environments.
- Familiarity with integration tools such as SAP NetWeaver, SSIS and IBM MQ.
- Experience in release management, including promoting code and managing changes across environments.
- Background in managing software incidents and problems via a Service Desk platform.
- Strong understanding of application technologies, configuration, and scripting languages including VBScript, JavaScript, PowerShell and XML.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
Microsoft SQL ServerSAP NetWeaverSSISIBM MQrelease managementVBScriptJavaScriptPowerShellXML
Soft Skills
incident resolutionservice request managementapplication performance managementsupport collaborationout-of-hours support