Azamara Cruises

Revenue Operations

• Act as the primary point of contact for Photo, Bingo, and Laundry revenue streams.
• Review, analyze, and communicate key performance indicators (KPIs) for assigned revenue areas.
• Identify performance trends, risks, and opportunities, and partner with onboard and shoreside teams.
• Own the pre-cruise revenue analysis, identifying trends and suggesting actions to maximize revenue.
• Design, build, and maintain dashboards to track onboard and pre-cruise performance.
• Run and automate recurring performance reports, deep dive analyses, and ad hoc requests.

Senior Analyst, Onboard Revenue Operations

Accountant

• Prepares monthly journal entries for review, including entries for revenue recognition including analysis of voyage and monthly revenue.
• Performs reconciliations on revenue and related accounts; identifies reconciliation issues and elevates any solutions or concerns to the Revenue Accounting Manager.
• Supports the development, testing and implementation of new IT products, software upgrades, and AI initiatives.
• Identify and implement process improvement and automation opportunities to enhance the scalability, accuracy, and efficiency of the revenue accounting operations.
• Attend meetings with other departments on issues pertinent to revenue recognition and/or related processes and systems.
• Assists management in the analysis and review of Actual vs. Forecast explanations submitted by the operating groups.
• Provides support to the regular periodic closing process as required to ensure a timely and efficient close of each reporting period and the delivery of timely and accurate financial reports to senior management.
• Supports the preparation of the consolidated financial statements and annual financial statement audit and other statutory filings.
• Ensures that financial information complies with relevant professional, industry, and regulatory standards.
• Performs ad hoc projects and analysis, as assigned.

Senior Accountant, Revenue

Sales

• Set and execute Azamara’s global sales strategy to drive profitable growth across key source markets.
• Translate corporate strategy into clear commercial priorities, targets, and execution plans.
• Partner with the Chief Sales Officer, International to co-create the global commercial strategy, align go-to-market priorities, and establish a shared operating cadence for performance management and decision-making.
• Lead annual planning cycles, including revenue forecasting, sales incentives, and investment decisions, in partnership with Finance and Revenue Management.
• Provide executive oversight and strategic direction for Azamara’s Global Contact Center.
• Align Consumer Sales goals, KPIs, and incentives with enterprise revenue and brand objectives.
• Lead strategy and direction for trade, consortia, and strategic account relationships.
• Partner with Marketing on customer acquisition, loyalty, CRM, and campaign effectiveness.
• Build and sustain high-performing leadership teams with clear expectations and accountability.
• Accountability for delivering revenue and profitability targets aligned to approved operating plans.

Chief Sales Officer

Operations

• Responsible for the execution and management of fleet-wide enrichment, entertainment and destination programming.
• Supports the day-to-day operations of the Entertainment department.
• Focuses on planning, coordination and delivery of activities, events and enrichment programming across the fleet.
• Collaborates with shipboard and shoreside teams to ensure programming is well-structured and delivered to a high standard.
• Acts as the central coordination point between shipboard teams and shoreside departments for enrichment, activities and entertainment programming.
• Prepares and distributes pre-cruise briefings.
• Oversees ordering of equipment, supplies and program materials.
• Monitors EOVs, guest feedback and operational reporting to identify trends and drive continuous improvement in program delivery and guest engagement.

Senior Analyst, Onboard Revenue Operations

Senior Accountant, Revenue

Chief Sales Officer

Manager, Entertainment Operations – Enrichment