Azamara Cruises

Procurement

• Lead and execute both strategic and operational aspects of marine fuel and lubricants procurement for a global cruise fleet.
• Develop supplier strategy, negotiate contracts, manage risk, and ensure timely, compliant fuel delivery at optimal cost.
• Integrate sustainability initiatives and alternative fuels, while maintaining high standards of operational execution and documentation.
• Develop and implement fuel procurement strategies across key bunker regions; manage supplier portfolio and performance.
• Negotiate multi-year agreements and tactical terms.
• Execute daily fuel purchases, convert demand plans into POs, and schedule barge deliveries.
• Monitor global fuel markets and recommend timing/volume adjustments.
• Ensure compliance with IMO 2020/emissions rules, SOPs, and documentation standards.
• Integrate alternative fuels into procurement plans and align with emissions targets.
• Track and report KPIs: cost savings, supplier OTD/spec quality, deviation rates, and sustainability milestones.
• Liaise with cross-functional teams to resolve delivery issues and optimize supply plans.

Fuel Procurement and Technical Purchasing Manager

Supply Chain

• Coordinate global procurement and logistics activities, ensuring efficient sourcing, order fulfillment, and delivery.
• Track and manage freight operations — shipment status, and customs compliance.
• Analyze and forecast freight and logistics costs to support budgeting and cost-control initiatives.
• Prepare supply chain reports, spending analyses, and performance metrics to identify savings and process improvements.
• Collaborate with Operations, Finance, and third-party logistics (3PL) providers to resolve procurement and delivery challenges.
• Support vendor management, strategic sourcing, and contract administration.
• Present data-driven insights and recommendations to management to enhance decision-making.
• Ensure compliance with company policies, safety standards, and international trade regulations.

Supply Chain Coordinator, Procurement

Systems Engineer

• Provide technical support for shoreside enterprise applications across the company, troubleshooting system issues and coordinating with vendors when necessary.
• Configure and maintain system settings, user access, workflows, and business rules to support operational requirements.
• Monitor system performance, identify optimization opportunities, and implement solutions to enhance efficiency and user experience.
• Collaborate with business stakeholders across departments (Finance, Legal, HR, Contact Center, Sales, Marketing) to gather, analyze, and document system requirements.
• Translate business needs into system configurations and functional specifications, ensuring applications support evolving operational demands.
• Conduct gap analysis between current system capabilities and business requirements, recommending solutions and process improvements.
• Support and maintain integrations between shoreside and shipboard applications, ensuring seamless data flow and system interoperability.
• Coordinate with IT teams and vendors to troubleshoot integration issues and implement new system connections as needed.
• Utilize reporting tools to extract, analyze, and interpret system data to support business decision-making.
• Develop and maintain reports, dashboards, and data visualizations to provide operational insights to stakeholders.
• Provide training and documentation for shoreside and shipboard users on system functionality and best practices.
• Participate in system upgrade projects, enhancements, and new module implementations.

Senior Systems Analyst – Enterprise IT Products

Analyst

• Contributes to the maximization of net ticket revenue yields and overall profitability
• Learn, understand and maintain underlying Seaware reservation pricing and promotion rules engine to support all in-market commercial needs
• Populate base voyage pricing, selling limits, inventory and group rules for all new and updated cruise ship deployments
• Actively manage and implement pricing, promotion, and inventory strategy
• Assist in creation and maintenance of all cruise + ancillary (air, pre/post land, hotel, shore excursion, transfers, and more) bundled packages
• Fulfill revenue management tasks within the following programs: groups, seminars at sea, cruise certificates, perishable inventory, strategic partner account programs, loyalty programs, direct mail campaigns, employee cabins, and other ad hoc initiatives
• Monitor any key inventory, pricing and promotion reports for any errors or issues
• Work with Commercial Strategy needed to collaborate on loading, maintenance, and pricing as needed for various packages and inventory.
• Work with Commercial teams (North America Sales, Int’l Sales, Marketing, Onboard, etc.) to implement actions related to achieving targets
• Collaborate with Seaware administrators as needed to troubleshoot reservation system issues related to cruise, pre and post land, hotels, shore excursions and transfers packages
• Perform analysis and interpret data to make decisions on pricing and inventory availability
• Provide analysis and interpretation of data to assist in any strategies on pricing, implementation of promotions, currency management and maximization of occupancy.
• Performs post analysis on promotional programs and tools and provides recommendations
• Perform ad-hoc analyses on pricing, inventory or other related items as needed by manager
• Provides regular updates to management on key initiatives/products via trading meetings, recurring meetings, and ad-hoc research projects
• Provides coaching, guidance, and direction to support analyst and Seaware support team
• Develops, distributes, supports, enforces and integrates best practices and standards
• Provide analytical support for cross-departmental action plans and promotions with Sales and Marketing
• Supports sailing level forecast guidance and sourcing for product portfolio
• Provides regular updates to management on key initiatives/products via trading meetings, regular updates, and ad-hoc research projects
• Makes recommendations for pricing on full ship charters and large contract groups based on analysis of historical and current data and trends
• Performs other duties as required.

Senior Analyst, Revenue

Manager

• Develop and manage shore excursion programs (to include tours, activities, multi-day land packages, events, and shuttles) in relevant ports for Azamara. Deal directly with at least 50 to 200 tour operators. Oversee 1,000+ tours and transact with approximately 300 ports. Ensure all products have adequate inventory to maximize e-commerce sales.
• Curate premium tour content that represents an enhanced customer experience and is unique to the brand.
• Procure high-yield travel products by sourcing new vendors and integrating with marketplace platforms and tour product aggregators. Focus is on tour marketability, alignment with brand essence, and the support of the e-commerce business, achieving a high rate of purchase conversion.
• Manage workflow to direct and indirect reports, maintaining a continuous flow of product to the website. Supervise day-to-day duties of a tour administrator and Destination concierge in the completions of essential duties and responsibilities. Document any performance issues and provide coaching as needed. Recruit and make hiring recommendations as needed.
• Prepare Requests for Proposals, identify potential vendors and solicit bids. Assess and evaluate proposals, recommending tour operator appointments. Negotiate product content for shore excursions to ensure competitive pricing.
• Prepare and deliver program reviews to tour operators and brand management, with a focus on continuous improvement and originality of product. Responsible for maintaining the brand’s tour quality standards and providing feedback to the tour operators with expected actions within specified timeframe.
• Manage and evaluate new tour opportunities; respond to competitive threats and guest trends within assigned region. Monitor other cruise line deployment, OTA tour product, tour trends and destination events to identify opportunities do develop other destination or tour products.
• Ensure programs and operators are in compliance with Azamara’s Tour Operator Agreement, any health and safety protocols, in collaboration with Risk Management and Legal. Prepare all related exhibits for Tour Operator Agreements and Amendments to Tour Operator Agreement. Onboard new vendors.
• Strategize and collaborate with Onboard Revenue (OBR), Commercial and Revenue Management teams to find new and/or improved ways of maximizing revenue streams. Direct interaction with shipboard shore excursion managers and other shipboard management onboard the vessel to provide product, tour operation, and sales support as needed.
• Work cross functionally with internal teams to maximize profits, maintain a high overall NPS score for Shore Excursions and develop strategies that achieve the highest ROIC. Interact with various departments, inclusive of, but not limited, to Azamara Deployment, Sales & Marketing, Hotel Operations, Guest Port Services, and the international offices.
• Prepare talking points for marketing campaigns. Review marketing materials for accuracy and advise marketing team on products to highlight in destination guides, website, direct mail, email communication etc. Analyze and select key products to promote cruises and shore excursion sales. Conduct training meetings, presentations and seminars to increase product awareness internally and with travel partners.
• Represent the corporation at selected governmental meetings, association functions, cruise industry events, travel industry conventions, and other meetings as required.
• Participate in legal depositions as required.
• Stay aware of world events and the affect they may have on travel and corresponding tour operations. Perform site inspections of geographic areas and tour operator product in regions of responsibility.
• Maintain all related product information in MXP, Sharepoint, Seaware.

Fuel Procurement and Technical Purchasing Manager

Supply Chain Coordinator, Procurement

Senior Systems Analyst – Enterprise IT Products

Senior Analyst, Revenue

Manager, Land Product Development