Axion BioSystems

Scientist

• Provide expert support during pre- and post-sales activities, including scientific, technical, and application assistance.
• Deliver hands-on training by scheduling and managing demos, instrument installations, and customer onboarding sessions.
• Simplify complexity by presenting technical material in an engaging and accessible way, while professionally addressing questions or objections.
• Collaborate with the sales team to identify customer needs and demonstrate tailored product solutions.
• Assist customers with assay development, data analysis, and reporting to support their equipment purchase decisions.
• Monitor industry trends by maintaining knowledge of competitive products and emerging technologies.
• Advocate for customers by acting as the voice of the customer to internal teams and sharing valuable feedback about product performance and market needs.
• Build relationships by resolving inquiries, investigating complaints, and ensuring customer satisfaction.
• Contribute to market growth by supporting collaborations, preparing technical materials for seminars, and representing the company at scientific events and trade shows.

Field Applications Scientist

Outside Sales

• Provide support during post-sales activities, including scientific, technical, and application assistance.
• Deliver hands-on training by scheduling and managing instrument installations, and customer onboarding sessions.
• Simplify complexity by presenting technical material in an engaging and accessible way, while professionally addressing questions or objections.
• Advocate for customers by acting as the voice of the customer to internal teams and sharing valuable feedback about product performance.
• Build relationships by resolving inquiries, investigating complaints, and ensuring customer satisfaction.

Field Applications Scientist

Post Sales Field Applications Scientist