Field Applications Scientist

Axion BioSystems

Field Application Scientist supporting biotech and pharmaceutical industries with Axion’s live cell analysis instruments. Engaging with customers during pre-sales and post-sales processes and providing expert technical assistance.

Posted 7/24/2026full-timeRemote • Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, Virginia • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing scientific and technical support during pre- and post-sales activities, with a strong focus on customer engagement and satisfaction. Proficient in assay development, data analysis, and delivering effective training and presentations.

Highest-signal resume keywords

Master’s Or PhD In Cell BiologyAssay DevelopmentData AnalysisStrong Communication SkillsCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Technical SupportApplication AssistanceInstrument InstallationCustomer OnboardingData Reporting

Soft Skills

Exceptional Organizational SkillsSelf-Starter AttitudeCreativityResourcefulnessAbility To Work Under Pressure

Industry Keywords

Scientific ConferencesTrade ShowsMarket GrowthCompetitive ProductsEmerging Technologies

About the role

Key responsibilities & impact

Provide expert support during pre- and post-sales activities, including scientific, technical, and application assistance.
Deliver hands-on training by scheduling and managing demos, instrument installations, and customer onboarding sessions.
Simplify complexity by presenting technical material in an engaging and accessible way, while professionally addressing questions or objections.
Collaborate with the sales team to identify customer needs and demonstrate tailored product solutions.
Assist customers with assay development, data analysis, and reporting to support their equipment purchase decisions.
Monitor industry trends by maintaining knowledge of competitive products and emerging technologies.
Advocate for customers by acting as the voice of the customer to internal teams and sharing valuable feedback about product performance and market needs.
Build relationships by resolving inquiries, investigating complaints, and ensuring customer satisfaction.
Contribute to market growth by supporting collaborations, preparing technical materials for seminars, and representing the company at scientific events and trade shows.

Requirements

What you’ll need

A Master’s or PhD in cell biology, molecular biology, neuroscience, or related field.
Ideally 1-3+ years of professional experience
The ability to work independently from a home-based office.
The ability to travel 40-60% of the time (i.e. generally 3 out of 4 weeks for 3-4 days per trip) within the US and Canada.
Ideally based in Chicago or East Coast. Should be situated within 2-hour drive of a major airport.
Experience attending scientific conferences and trade shows.
Strong communication skills and a professional, approachable demeanor.
Exceptional organizational skills and the ability to manage multiple priorities effectively.
A self-starter attitude, with creativity, resourcefulness, and the ability to work under pressure.

Benefits

Comp & perks

Health, Dental, & Vision Insurance
401K
401K Matching
PTO