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Post Sales Field Applications Scientist
Axion BioSystemsField Applications Scientist providing training and technical support in post-sales activities for bioelectronic platforms. Join Axion Biosystems at the forefront of scientific research.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing scientific and technical support, delivering training, and advocating for customer needs. Possesses strong communication and organizational skills to manage multiple priorities effectively while ensuring customer satisfaction.
Highest-signal resume keywords
Master's Or PhD In Cell BiologyScientific And Technical SupportCustomer Training And OnboardingStrong Communication SkillsExceptional Organizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Self-Starter AttitudeCreativityResourcefulnessAbility To Work Under Pressure
Industry Keywords
Molecular BiologyNeurosciencePost-Sales ActivitiesCustomer SatisfactionScientific ConferencesTrade Shows
About the role
Key responsibilities & impact- Provide support during post-sales activities, including scientific, technical, and application assistance.
- Deliver hands-on training by scheduling and managing instrument installations, and customer onboarding sessions.
- Simplify complexity by presenting technical material in an engaging and accessible way, while professionally addressing questions or objections.
- Advocate for customers by acting as the voice of the customer to internal teams and sharing valuable feedback about product performance.
- Build relationships by resolving inquiries, investigating complaints, and ensuring customer satisfaction.
Requirements
What you’ll need- A Master’s or PhD in cell biology, molecular biology, neuroscience, or related field.
- Ideally 1-2+ years of professional experience
- The ability to work independently from a home-based office when not traveling.
- The ability to travel 50-70% of the time within the US.
- Ideally based in Chicago or the East Coast. Should be situated within 2-hour drive of a major airport.
- Experience attending scientific conferences and trade shows is a plus.
- Strong communication skills and a professional, approachable demeanor.
- Exceptional organizational skills and the ability to manage multiple priorities effectively.
- A self-starter attitude, with creativity, resourcefulness, and the ability to work under pressure.
Benefits
Comp & perks- Health, Dental, & Vision Insurance
- 401K
- 401K Matching
- PTO