Carrier Operations Manager

Avomind

full-time

Posted on: 9/21/2025

Origin: • 🇪🇺 Anywhere in Europe

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Mid-LevelSenior

About the role

Lead and manage all technical and operational aspects of the company's MVNE and roaming agreements
Act as the primary technical contact for suppliers and partners, overseeing contract management and ensuring optimal performance
Develop and implement an 18-month roadmap to ensure the technical infrastructure is stable, secure, and scalable
Oversee the development of L2 support and establish an escalation process for technical issues affecting the network
Collaborate with internal teams to integrate new features and software updates into the MVNE ecosystem
Manage the deployment of critical updates, ensuring 24/7 operational readiness with robust disaster recovery and business continuity plans
Provide technical assistance and training to internal teams on telecom systems and operations
Oversee reporting and vendor performance, and implement strategies for improving network efficiency and flexibility

5-10 years in telecommunications, with experience in MVNO/E/A environments or telco operations
Degree in Computer Science, Telecommunications Engineering, or a related technical field
In-depth understanding of core network components, signaling flows (SS7, Diameter, GTP-C/U), and MVNE architecture
Strong vendor management skills, with proven experience managing SLAs for critical systems
Experience in disaster recovery planning (DRP) and business continuity planning (BCP)
Excellent problem-solving skills and ability to manage multiple priorities under tight deadlines
Strong leadership and team management capabilities, with a focus on continuous improvement
Fluent English