Avolta

Shift Manager

Avolta

full-time

Posted on:

Location Type: Office

Location: Cleveland • Ohio • United States

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Salary

💰 $20 - $22 per hour

About the role

  • Assist Branch management in tactically executing QSR or similar restaurant management operations.
  • Ensure the restaurant is clean, ready for business, staffed, and operates to high operational standards.
  • Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures.
  • Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale.
  • Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit.
  • Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered.
  • Actively ensures all associates take all mandated rest breaks and meal periods.
  • Ensures display areas are appropriately clean, stocked and visually appealing.
  • Ensures all equipment is in good working order.
  • Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times.
  • Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM.

Requirements

  • Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.
  • Knowledge of all applicable federal, state and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards.
  • Requires a minimum of 2 years food and beverage, cash handling, and customer service experience
  • Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen
  • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
Benefits
  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • 401(k) retirement plan with company match
  • Company paid life insurance
  • Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cash handlingrestaurant managementHACCP standardssupervisory experiencecustomer servicefood and beverage experienceschedulingoperational proceduressafety compliancesanitary standards
Soft Skills
communicationleadershiporganizational skillsteam supervisionproblem-solvingcustomer interactiontime managementattention to detailadaptabilityinterpersonal skills