Avolta

General Manager

Avolta

full-time

Posted on:

Location Type: Office

Location: Salt Lake City • Utah • United States

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Salary

💰 $67,440 - $79,341 per year

About the role

  • The purpose of the General Manager II (GMII) position is to manage a complex QSR or Casual Dine Restaurant or small cluster of restaurants or points-of-sale in close proximity to each other with annual sales generally in excess of $4M.
  • The GMII ensures the restaurant is clean, staffed, open for business, and operates to high operational and financial standards.
  • The GM uses broad discretion and judgement to make great leadership decisions.
  • The GMII is responsible for the overall success of the restaurant.
  • Ensures all assistant managers and staff recognize the importance of closing the restaurant to prepare the restaurant for opening, holding Shift Managers accountable for executing all closing and opening checklist/requirements.
  • Understands, adopts, and consistently demonstrates defined manager behaviors designed to create an environment where employee engagement thrives.
  • Deploys staff and resources to maximize profitability within the restaurant, and accepts P&L responsibility.
  • Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered.
  • Provides restaurant staff(s) with consistent support, coaching and encouragement necessary to achieve business goals.
  • Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit.

Requirements

  • GMIIs must have documented and demonstrated skills managing the types of restaurants (QSR, Casual Dine, Full Service, similar complexity, Union and Non-Union, etc) to which the role is assigned, to include overall responsibility for success and failure of the restaurant under their leadership as identified by P&L success for multiple annual cycles for the type or restaurant assigned.
  • Generally speaking, restaurant P&L management experience for a minimum of 3 years with underlying overall working restaurant experience of 5-7 years in type is typically necessary to be successful.
  • Graduation from a Food Service Management or Culinary program may substitute for a portion of the time based experience requirement for each of these roles.
  • Demonstrates team management, delegation and issue resolution skills and the ability to manage multiple and concurrent priorities.
  • Demonstrates knowledge of HMSHost policies and products, service, quality, equipment and operations standards, or able to demonstrate this knowledge within a reasonable time from hire or promotion.
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, understand menus and brand standards as well as converse comfortably with individuals.
Benefits
  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • 401(k) retirement plan with company match
  • Company paid life insurance
  • Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
P&L managementrestaurant managementstaff schedulingemployee engagementissue resolutionteam managementdelegationoperational standardsfinancial standardsrestaurant operations
Soft Skills
leadershipcommunicationcoachingsupportdecision makingproblem solvinginterpersonal skillsorganizational skillstime managementadaptability
Certifications
Food Service Management degreeCulinary program certification