
General Manager
Avolta
full-time
Posted on:
Location Type: Office
Location: Tulsa • Oklahoma • United States
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Salary
💰 $55,340 - $63,246 per year
About the role
- Lead daily operations, including staffing, scheduling, and ensuring compliance with opening and closing procedures
- Hire, train, and develop team members while fostering an inclusive, high-performance work environment
- Ensures all staff recognize the importance of closing the restaurant to prepare the restaurant for opening, holding Shift Managers accountable for executing all closing and opening checklist/requirements
- Monitor financial and operational goals, manage P&L, and allocate resources effectively to maximize results
- Ensure full compliance with Starbucks brand standards and airport requirements
- Oversee ordering, receiving, and inventory processes; resolve supply chain issues as needed
- Maintain restaurant equipment and coordinate repairs or service to ensure smooth operations
- Ensure compliance with audits and company standards while minimizing waste and supporting food donation programs
- Train and coach team members to uphold brand standards and deliver exceptional customer experiences
- Promote adoption of new technologies and ensure compliance with brand, landlord, and labor agreements
- Implement creative strategies to drive revenue growth and operational excellence
- Resolve customer and team issues with sound judgment, ensuring a positive store vibe and visual appeal
- Provide ongoing feedback and implement marketing programs and promotional activities to boost sales
- Maintain compliance with all health, safety, and sanitation standards; train staff on protocols and maintain a safe work environment
- Work a flexible, rotating schedule that includes openings, peak dayparts, and varied operating hours for on-site leadership coverage
Requirements
- Minimum 3 years of P&L management experience and 5–7 years in overall restaurant operations (QSR, casual dining, or similar complexity; union and non-union environments)
- Previous Starbucks management experience is a plus
- Proven ability to lead teams, delegate effectively, resolve issues, and manage multiple priorities in a fast-paced environment
- Strong knowledge of food service operations, quality standards, and equipment; ability to quickly learn Hudson policies and Starbucks brand standards
- Excellent communication skills with the ability to read, understand, and convey instructions, policies, menus, and brand requirements
- Demonstrated success in driving operational and financial performance over multiple annual cycles.
Benefits
- Bonus opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
P&L managementrestaurant operationsfood service operationsinventory managementcompliance standardsauditsmarketing programscustomer experienceoperational excellencerevenue growth
Soft skills
leadershipteam developmentdelegationproblem-solvingcommunicationjudgmentflexibilitycoachingstrategic thinkingcustomer service