Administer user authentication systems across platforms like Google Workspace, Okta, NetSuite, and Salesforce.
Implement and maintain Single Sign-On (SSO), Two-Factor Authentication (2FA), and role-based access control (RBAC) across company systems.
Perform periodic reviews of user access and permissions to ensure compliance with organizational policies.
Monitor device compliance with security policies, applying updates, patches, and configurations as needed.
Identify and mitigate risks related to endpoint security, including malware, unauthorized access, and system vulnerabilities.
Analyze logs from cloud platforms and endpoint systems to detect potential security breaches or suspicious activity.
Provide end-user support for hardware and software issues, ensuring minimal downtime and disruptions.
Assist with onboarding and offboarding processes, including setting up new devices and decommissioning old equipment.
Train employees on proper use of company IT systems and security best practices.
Maintain detailed records of IT assets, configurations, and access policies.
Document troubleshooting steps, system configurations, and best practices for reference.
Generate regular reports on IT infrastructure performance, usage, and security compliance.

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
Proven experience managing IT infrastructure, including laptops and desktops (macOS, Windows, Linux), WiFi networks, and office peripherals.
Hands-on experience with identity and access management (IAM) systems and authentication protocols such as SAML, OAuth, and 2FA.
Familiarity with security and endpoint management tools, such as Jamf, Intune, or VMware Workspace ONE.
Strong proficiency in operating system administration (Windows, macOS, Linux) and associated management tools.
Solid understanding of network configuration, routing, VLANs, and firewalls.
Knowledge of endpoint security, data backup, and hardware lifecycle management.
Basic scripting or automation skills (PowerShell, Bash, or Python) for system administration and efficiency improvements.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

user authentication systemsSingle Sign-On (SSO)Two-Factor Authentication (2FA)role-based access control (RBAC)identity and access management (IAM)authentication protocolsoperating system administrationnetwork configurationscriptingendpoint security

Soft Skills

end-user supporttrainingdocumentationanalytical skillsproblem-solving