Aviso Wealth

Director, ACP Operations

Aviso Wealth

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • Canada

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 CA$135,000 - CA$160,000 per year

Job Level

Lead

About the role

  • Set positive leadership tone through gaining respect of staff, peers, and stakeholders
  • Coach Operations team members to increase performance while increasing/maintaining employee engagement through timely and appropriate training and development
  • Oversee Aviso’s New Account Open and Maintenance team and Aviso’s Transfers in/out department.
  • Understands, translates, communicates, and applies, business strategies and objectives, ensuring that direct reports and functional teams are aligned to overall strategy, objectives, and best practices
  • Direct vendor management of key strategic relationships
  • Work collaboratively with strategic business partners across Aviso on cross enterprise projects and initiatives
  • Uses critical thinking and problem solving to support Aviso’s strategic efforts while maintaining focus on day-to-day responsibilities
  • Define clear KPIs to measure team service levels and productivity, implement procedures to monitor, track and report against these KPIs
  • Demonstrate exceptional emotional maturity in decision-making situations, while keeping client delivery and operational control as priorities

Requirements

  • Bachelor’s degree or equivalent experience; master’s degree preferred
  • 5+ years of demonstrated Dealer Operations Management experience at a financial institution supporting CIRO (formerly IIROC and MFDA)
  • 10+ years in a leadership and people management position with proven experience developing a strategic succession plan that fosters growth opportunities and provides career development through daily coaching and mentoring
  • Exceptional problem solving, partnering, decision making and critical thinking
  • Expertise in Settlements, Trading and/or Corporate actions and proven experience meeting SLAs an asset
  • Deep expertise in Transfers, and systems, including ATON, A$M, Fundserv, CDS and DTC
  • Deep expertise in account and account maintenance compliance, including IRS/CRS/QI reporting requirements.
  • Remaining current on legislation governing registered products, securities, and mutual funds
  • Proven ability to negotiate with external vendors (business partners) to ensure Aviso’s needs and interests are secured
  • Excellent decision-making, prioritizing, change management, presentation, and interpersonal skills with the ability to establish and maintain effective working relationships at all levels at Aviso and with our external partners
  • Fluent communication skills in English are required and bilingual skills in French are an asset
Benefits
  • Competitive compensation package that rewards and recognizes individual contributions
  • Excellent health, dental and insurance benefits to meet the diverse needs of our employees
  • Generous vacation time, fitness benefit, parental leave top-up options
  • Matching contributions to our retirement program
  • Commitment to the continuous improvement of our staff through learning & development and an education assistance program
  • Regular social events to foster teamwork
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Dealer Operations ManagementSettlementsTradingCorporate actionsTransfersATONA$MFundservCDSDTC
Soft Skills
leadershipcoachingproblem solvingcritical thinkingdecision makinginterpersonal skillschange managementpresentation skillsemotional maturitynegotiation
Certifications
Bachelor’s degreeMaster’s degree