AVIPAM Viagens & Turismo

Bilingual

• Operate AVIPAM systems quickly to complete emergency domestic and international travel requests
• Search, book and confirm services according to the client's urgency and needs
• Maintain in-depth knowledge of clients' travel policies to provide accurate guidance, even in emergency situations, ensuring consultative and personalized support
• Offer viable alternatives and quick guidance for transportation and accommodation
• Respond accurately and promptly within critical timeframes
• Comply with supplier rules, even in last-minute situations
• Provide fares, exchange rates and penalties for fast, effective decision-making
• Ensure compliance with legal requirements (passports, visas, etc.)
• Serve with a focus on customer experience and immediate resolution
• Align service delivery with AVIPAM's and clients' strategies

Bilingual VIP Corporate Consultant

Account Executive

• Prospect new clients and identify strategic business opportunities;
• Lead high-complexity negotiations with C-Level executives;
• Prepare commercial proposals for global and multi-region operations;
• Lead strategic RFP processes;
• Develop strategies to expand and grow the client portfolio;
• Collaborate with Implementation and IT teams to support technical pre-sales;
• Serve as the commercial point of reference for the team, sharing knowledge and supporting strategic negotiations.

Senior Sales Executive – New Business

Executive

• Manage portfolios of strategic global clients, ensuring long-term relationships and a high level of satisfaction;
• Lead executive meetings, results presentations, negotiations and contract renewals;
• Analyze financial and operational metrics, identifying opportunities for improvement, service expansion and profitability;
• Act in a consultative manner with clients and provide technical support to the team on higher-complexity requests;
• Work in partnership with leadership to define strategies for high-value accounts.

Bilingual VIP Corporate Consultant

Senior Sales Executive – New Business

Relationship Executive – Fluent Mandarin