Provide direct assistance to end users in the operation of the AV/UC systems
Perform preventive maintenance checks & services on AV/UC systems
Perform maintenance support on all AV/UC systems including but not limited to basic troubleshooting and system fault isolation, projector lamp changes, filter cleaning, etc.
Provide setup and operational support for events
Possess the training and experience to resolve minor problems
Ensure compliance with all Customer safety and procedural guidelines
Provide minor technical assistance and concierge support in managed Zoom Webinars & Events