Aven

Collections

• Lead strategy and execution for delinquent account collections and post-default recoveries
• Manage a team of collections associates to maximize borrower contact, repayment plans, and settlement outcomes
• Oversee a panel of local foreclosure attorneys and external vendors to ensure timely, compliant recovery actions on charged-off loans
• Monitor portfolio performance, set recovery targets, and implement strategies to improve liquidation timelines and net recoveries
• Ensure strict adherence to consumer protection, debt collection, foreclosure laws, and investor/agency requirements
• Collaborate with Risk, Compliance, and Servicing partners to strengthen controls and mitigate litigation and reputational risk
• Build transparent reporting and insights to senior leadership on DQ metrics, trends, and operational needs
• Optimize workflows, vendor oversight, and technology tools to improve efficiency and borrower outcomes

Consumer Credit Collections and Recoveries

Data Scientist

• Collaborate closely with cross-functional teams to shape product strategy using scientific methodologies
• Apply statistical, machine learning and econometric models on large datasets to measure results, identify causal impact, and predict future performance
• Design, implement and launch data science solutions to enable data-driven decisions at scale
• Design, analyze, and interpret experiments
• Develop key metrics and observability for Aven products
• Drive collection of new data and refinement of existing data sources
• Create analyses that tell compelling stories and inspire action

Machine Learning Engineer

• Build, monitor, and maintain production machine learning models
• Build infrastructure to iteratively update models and detect distribution shifts
• Monitor data distribution shifts and adjust models accordingly
• Architect systems, participate in design reviews, and perform code reviews
• Build targeting models for Direct Mail Channel
• Build risk models using credit bureau data and Aven customers' performance data
• Build pricing and product relevance models
• Build models to automate back-office document processing and tasks
• Contribute to company strategy and identify data-driven opportunities

Communications

• Art direct and design (hands-on) innovative experiences across several mediums, including the web, print, ads, direct mail, billboards, social, events, etc.
• Collaborate at an incredibly fast pace with our growth and product teams to develop powerful acquisition campaigns and strategies
• Embody precision and craft and hold the quality bar incredibly high
• Create powerful copy and content strategies
• Pull insights from analytics and translate them into new campaigns/concepts
• Bring creative ideas to life both strategically and visually; work alongside product and growth teams to drive acquisition and brand desire

Marketing and Communications Designer

Account Manager

• Define and execute a clear strategy for identifying, prioritizing, and securing high-impact partners to scale distribution.
• Own the end-to-end partnership lifecycle: prospect, qualify, negotiate, execute contracts, launch, and manage ongoing performance.
• Build market expertise by tracking industry trends, competitive dynamics, and emerging opportunities to shape GTM strategy.
• Work with Product and Marketing to create a framework to drive inbound leads, including social and press releases related to partnerships to drive industry awareness.
• Utilize CRM to track prospective partners, maintaining detailed updates of all interactions with status, contacts, dates of conversations, follow-ups, and next steps.
• Cultivate executive relationships with key partners.
• Build a distributed sales team to expand partnership channels across all regions.

Consumer Credit Collections and Recoveries

Data Scientist

Machine Learning Engineer

Marketing and Communications Designer

Strategic Partnerships Lead