Customer Support, Swedish & English
Avedo GmbH
full-time
Posted on:
Location Type: Remote
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About the role
- Customer service via email and phone
- Identify customer needs and introduce the product range
- Provide information on contract terms, invoices and cancellation policies
- Ensure customer satisfaction
Requirements
- Fluent in spoken Swedish
- Good command of spoken and written English
- Strong working knowledge of MS Office
- Sales or telemarketing experience preferred
- Confident and professional on the phone
- Target-driven, friendly and communicative personality
Benefits
- Full-time or part-time positions available
- Freelance engagements accepted from the Philippines
- Remote work from day one (BYOD — Bring Your Own Device)
- Fixed salary plus performance-related bonus
- Smooth onboarding with paid, professional training
- Dynamic, innovative work environment with a flat hierarchy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicesales experiencetelemarketing experiencecontract terms knowledgeinvoicing knowledgecancellation policies knowledge
Soft Skills
fluent in Swedishgood command of Englishconfident on the phoneprofessional demeanortarget-drivenfriendly personalitycommunicative personality