Avaya

Area Sales Director, Infinity Sales Specialist

Avaya

full-time

Posted on:

Location Type: Remote

Location: California • New York • United States

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Job Level

Lead

About the role

  • Own and grow a portfolio of strategic enterprise customers
  • Build executive relationships with VP and C-level stakeholders across IT, CX, Operations, and Risk/Compliance
  • Identify business risks, regulatory exposure, or operational inefficiencies and turn them into revenue opportunities
  • Create urgency by connecting real-world events (fines, outages, competitive threats, AI disruption) to executive priorities
  • Lead consultative sales motions focused on CX transformation, AI adoption, and operational improvement
  • Position Infinity as a CX orchestration layer that enhances and extends existing environments
  • Create and shape opportunities where no formal project exists
  • Drive complex, multi-threaded sales cycles across large organizations
  • Expand account footprint through strategic, multi-year expansion plans
  • Partner cross-functionally (solutions consulting, product, leadership) to win and grow accounts

Requirements

  • 10+ years of enterprise SaaS / CCaaS / CX sales achievements including President's Clubs, etc.
  • Proven ability to expand existing accounts and close six- and seven-figure deals
  • Consistent track record of gaining access to VP and C-level stakeholders
  • Executive presence with the ability to lead peer-level conversations and challenge thinking
  • Strong consultative selling skills focused on business outcomes, not features
  • Experience navigating complex organizations and multi-stakeholder environments
  • Ability to create demand—not just respond to it.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
enterprise SaaSCCaaSCX salesconsultative sellingaccount expansionsales cycle managementrevenue opportunity identificationAI adoptionCX transformationoperational improvement
Soft Skills
executive presencerelationship buildingstrategic thinkingcommunicationleadershipcollaborationproblem-solvingnegotiationadaptabilityinfluencing