AutogenAI

Implementation Consultant – Bid Management

AutogenAI

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Customer Onboarding: Welcome new customers and guide them through their onboarding journey, ensuring a smooth and successful start with AutogenAI.
  • Project Management: Create and manage tailored project plans, ensuring timelines, milestones, and deliverables are consistently achieved.
  • Platform Configuration: Configure the AutogenAI platform to meet customer-specific requirements, ensuring early value and adoption - this not a highly technical role.
  • Training Delivery: Deliver comprehensive onboarding training sessions—both foundational and advanced—in virtual or in-person formats.
  • Customer Engagement: Provide proactive support and guidance throughout the implementation phase, ensuring customers feel confident and supported.
  • Cross-Functional Collaboration: Work closely with Customer Success and Product teams to ensure continuity, share feedback, and create a seamless customer experience.
  • Customer Communication: Maintain consistent communication to keep customers informed on progress, platform updates, and key next steps.
  • Customer Handover: Coordinate smooth handoffs to Customer Success post-implementation, supporting strong ongoing relationships.

Requirements

  • Customer Engagement: Proven track record of delivering exceptional onboarding experiences and managing multiple customer projects simultaneously.
  • Communication Skills: Exceptional written and verbal communication skills, with experience delivering training and presentations.
  • Cross-Functional Collaboration: Ability to work effectively with sales, customer success, and product teams to deliver a seamless onboarding experience.
  • Adaptability: Comfortable working in a dynamic, fast-paced environment (previous startup or consulting experience preferred)
  • Technical Acumen: Ability to quickly learn and adapt our platform to customer use cases and workflows.
  • Experience: 3+ years’ experience in a B2B SaaS company, preferably in an onboarding, implementation, or customer success role.
  • Start-Up Experience: Previous experience leading onboarding projects in a fast-paced startup environment.
  • AI Software Knowledge: Familiarity with AI software and applications.
  • Bid-Writing Industry Exposure: Understanding of the bid-writing space, including industry-specific challenges and opportunities.
Benefits
  • Competitive Salary: Depending on specific experience and qualifications relevant to the role.
  • Performance Bonuses: Opportunities for performance-based incentives
  • Stock Options: Meaningful equity in the company.
  • Retirement Plan: Pension scheme to help secure your future.
  • Paid Time Off: Unlimited vacation (Yes, you read right!)
  • Flexible Work Options: Hybrid working arrangements
  • Private Healthcare: Bupa Medical and Dental cover
  • Life Insurance: Peace of mind for you and your family
  • Paid parental leave: 16 weeks if you’ve just given birth, 4 weeks if your partner has just given birth (after one year of year of service)
  • Additional Perks: Your choice of laptop (Mac or Windows), regular company events to connect with teammates, and opportunities for continued professional development.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementplatform configurationtraining deliverycustomer onboardingcustomer engagementtechnical acumenB2B SaaS experienceAI software knowledgeimplementation experiencebid-writing industry exposure
Soft Skills
communication skillscross-functional collaborationadaptability